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tech 1 resume example with 8+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Professional Background

Experienced, reliable assistant with excellent clerical, communication and people skills. I have 18 years office experience and all of those years have been where confidentiality was strictly maintained.

Current GFI Digital administrator with a background in Customer Service within multiple resources looking to join a growing entrepreneurial organization as part of a Executive team.

Skill Highlights
  • Problem resolution ability
  • Enthusiastic care giver
  • Patient/family focused
  • Clinical training
  • Excellent at multi-tasking
  • Strong phone skills
  • Positive attitude
  • Works good with others
Accomplishments
Patient Education
  • Educated patients in regards to office policies and medical procedure steps.
  • Able to maintain patient flow on extremely busy days
  • Managed the front desk by myself due to multiple call ins

 

Professional Experience
12/2017 to 09/2018
Tech 1 Fleetpride Kilgore, TX,
  • Managed quality control and maintained high level of customer satisfaction.
  • Adjusted or modified equipment to enhance equipment performance or to respond to customer requests.
  • Managed workflow and productivity of lower-level technicians to keep projects on task.
  • Delivered on-the-job training and development initiatives to new hires and contractors.
09/2015 to 10/2016
Receptionist Crankyape Hastings, MN,

Escorted patients to examination rooms and prepared them for physician exams. Scanned and filed forms, reports, correspondence and receipts. Retrieved requested files and delivered to appropriate personnel. Operated office equipment such as copiers and fax machines. Entered information into computer databases. Processed and routed incoming mail. Looked up information with computer programs. Frequently commended for maintaining the safety, respect and dignity of residents. Coordinated with doctors and registered nurses to develop care plans for patients. Prepared for HIPAA and JCAHO reviews, ensuring required brochures and pamphlets were available to patients in all clinics. Organized, updated and maintained over 200 patient charts.

05/2012 to 09/2015
ER Registration Callaway Community Hospital City, STATE,
Reviewed clients' accounts and results regularly to determine whether life changes, economic developments or financial performance indicated a need for plan revision. Implemented financial planning recommendations. Looked up information with computer programs. Contacted staff and customers to retrieve files. Reviewed files to check for complete and accurate information. Scanned and filed forms, reports, correspondence and receipts. Retrieved requested files and delivered to appropriate personnel. Operated office equipment such as copiers and fax machines. Entered information into computer databases. Processed and routed incoming mail. Updated daily logs for tracking file movements.
01/2009 to 05/2012
Med/Surg & OB Unit Clerk/Tech Callaway Community Hospital City, STATE,
Tended to patients with chronic illnesses. Assisted nurses with cleaning rectal tube, G-tube, J-tube, and regular catheter insertion. Charted daily information on the residents such as mood changes, mobility activity, eating percentages, and daily inputs and outputs. Recognized and reported abnormalities and/or changes in patients' health status to nursing staff. Documented resident records on daily flow sheets. Assisted with ADLs. Provided patients and families with emotional support. Exhibited compassionate care and communication with regard to issues of death and dying. Sensitive to the needs of geriatric patients. Observed and documented patient status and reported patient complaints to the case manager. Read and recorded temperature, pulse and respiration. Massaged patients and applied preparations and treatments, such as liniment, alcohol rubs and heat-lamp stimulation. Prepared patient rooms prior to their arrival. Collected urine and fecal samples. Support duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus. Assisted with adequate nutrition and fluid intake. Planned, prepared and served meals and snacks according to prescribed diets. Cleaned and organized patients’ living quarters. Performed household tasks such as laundry, dusting, washing dishes and vacuuming. Positioned residents for comfort and to prevent skin pressure problems. Assisted with transferring residents in and out of wheelchairs and adaptive equipment. Kept facility stocked with necessary supplies, equipment and instruments. Obtained and set up suction equipment. Provided necessary supplies, support and assistance to medical staff and patients for unit specific procedures.
Education and Training
Expected in 05/2004
High School Diploma:
South Callaway High School - Mokane, MO,
GPA:
Expected in
:
- ,
GPA:

Coursework in Acute Care Nursing

Coursework in Adult and Family Health

Affiliations
Relay for LifeBoys Scouts of America​

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Resume Overview

School Attended

  • South Callaway High School

Job Titles Held:

  • Tech 1
  • Receptionist
  • ER Registration
  • Med/Surg & OB Unit Clerk/Tech

Degrees

  • High School Diploma

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