Team Manager (VP) Resume Example Gartner, Inc

TEAM MANAGER (VP)

Experience

Team Manager (VP), 01/2016 to Current
Gartner, Inc – Santa Clara, California

Ownership of IT market forecasting process, quantitative/qualitative analytics and support of role-based research and advisory targeting C-level executives.
Drive change management initiatives, Lean Six Sigma methodology implementation and incorporate large-scale M&A into the company's business model at the global level.
Managing matrix and cross-segment teams globally.
Coach Lean Six Sigma methodology and execute KAIZEN events.
Key Contributions: Improved quality of research and publication within the forecast management support team by restructuring the global research community, driving stricter research agendas/topics, and developing training to target C-level executives.
Change management resulted in increased document page views, inquires, number of publications, and retention rate.
Successfully incorporated the global internet of things (IoT) forecasting company into Gartner's forecast model in eight months by using a series of DMAIC events to improve and align processes, which added new capabilities and expanded the area of coverage in the IoT market.
Improved market coverage 20% and accuracy of profitability calculations by redesigning the research process to include deeper segmentation, account for deferred revenue accounting rules and cross-segment impact analysis implementation.
Introduced new research product, Market Opportunity Map, which targeted C-level executives and decision makers in large scale corporations thus expanded the subscription rate.
Drove EMEA and USA based KAIZEN events to gain rapid improvement.

Director of Operations, 01/2014 to 01/2016
FLEXTRONICS, INC – Louisville, Kentucky

Held full P&L responsibility for $100M in sales; managed 1500+ personnel (direct/indirect).
Oversaw a range of financial and accounting activities within the business unit including P&L, staff training and development, financial planning and forecasting, materials planning, and cost control through Lean Six Sigma application.
Directed program management and materials planning teams.
Sponsored inventory reduction, high speed repair and test optimization Lean and Six Sigma projects within the U.S., UK, and India.
Key Contribution: Improved customer SLA for same-day shipment from 83% to 97% fulfilment rate by optimizing inventory control, introducing on demand kitting process, empowering teams and improving global communication to improve execution (DMAIC and KAIZEN events).
Reduced cost of capital $600K annually by increasing sales $1.2M, improving CSI from 3.2 to 4.1, and reducing inventory levels by $5M (smart kit-pick-ship implementation though DMAIC project) Led teams to support key vendors including HPE, HPI, Verifone, and Toshiba during the new product introduction (NPI) first launch, article 100 inspections, test engineering, and reverse logistics/failure assessment and analyses.

Senior Manager, 01/2010 to 01/2014
TIME WARNER CABLE – Louisville, Kentucky

Coordinated network operation support activities; led and managed cross-functional teams of over 200 Network Engineers, Tech Writes, Install Techs, Sales Execs, Network Administrators tasked with network monitoring and maintenance, system and tools development, enterprise and consumer cable installations, and vendor management.
Supported new builds and network expansion by working with Field Ops and Tech Ops teams to introduce device and network monitoring.
Improved and sustained network availability rating to 99.999% by designing HFC plant maintenance plan, outsourcing HFC plant maintenance, reducing time to respond and down time to failures, analyzing failure trends, and introducing solutions to prevent failures through TPM (total preventive maintenance).
Secured $3M+ in hard dollars savings by implementing Lean Six Sigma methodology in Field Operations, Warehousing and Network Operations Management; optimized the workforce, reduced inventory, and improved NOC efficiency thought better monitoring and alarm response process.
Significantly reduced excess inventory on trucks $142K by redesigning whole-house check procedures, implementing team training in whole house install process, and leveraging 5S methodology to optimize truck layout and truck management.
Reduced operations cost $3.5M annually by managing all aspects of a merger (network monitoring, multiple NOC site integration and optimization, personal optimization) that led to a reduction of global NOC centers from five to two.

Product Manager/Design and System Engineer, 01/2004 to 01/2006
OVERHOFF TECHNOLOGIES, INC – CINCINNATI, OH

Full ownership of product development form R&D phase to shipping finished product.
Managing client relationship, contract negotiation, vendor management as well as electro-mechanical design of radiation detector units.
Key Contributions: Completed design and manufacture of Tritium in Water Detector unit valued at $500K.
Lead the team that designed coincidence counting solution to detect extremely low level of radiation Designed low current amplifiers to detect single photon decay Negotiated full contract with AECL to develop radiation monitoring system for Romanian Chernavoda plant Managed full system integration and stress testing of RMS Implemented ISO 9002 and IPC 7711/21 soldering standard.

PRESIDENT, Chairman, 01/2018 to Current
Drones-X, Inc – San Jose, California

Co-founder of Drones-X, CA based startup developing E2E solution for consumer and professional drone pilots as well as for FAA control towers.
The team is developing a groundbreaking tech to provide peace of mind solution for flyers.
E2E system includes app for drone flying, web based drone tracking, video processing, flight path recording, lost drone search assistance, drone flying data analytics as well as drone insurance through partnership with insurtech companies.
Lead strategic business planning, partnership development, and business process development and deployment.
Recruiting and leading a team of international full stack and app developers.
Preparing full business plan and leading fund raising activities.
Raised initial funding to develop an Android app, backend solution and web portal.
Ran flight and app testing process including flight data analytics and app improvement.
International cross team leadership and coaching CEO on best leadership practices.
Full P&L responsibility.

Operations Manager, 01/2007 to 01/2010
Process Improvements, HUMANA – Louisville, Kentucky

Director of Engineering | Board of Directors Mem, 01/1998 to 01/2009
TRILLIUM INDUSTRIES – Louisville, Kentucky

Education

Master of Business AdministrationSTRAYER UNIVERSITY/ JACK WELCH INSTITUTE - Herndon, Virginia

Bachelor of Science: Electrical EngineeringElectrical Engineering

Summary

Lean Six Sigma Master Black Belt - Business Executive Entrepreneurial, hands-on senior executive professional and Lean Six Sigma Master Black Belt with over 20 years of experience. Demonstrated excellence in managing multimillion-dollar ($100M+) businesses with expertise in strategic planning, Lean Six Sigma process improvements, team building, and staff training. Talent for business development, operations management, inventory planning, and increasing productivity through Lean and Six Sigma methods. Skilled at fostering key industry and customer relationships and collaborating with executive leadership. Adept at market share and sizing analysis, forecasting methodologies, and IT spending/resource allocation.

Highlights

Change Management
Lean Six Sigma Corporate Implementation
Design for Six Sigma (DMADOV/IDOVR)
Six Sigma Improvement (DMAIC)
Lean/KAIZEN/KAIKAKU events
Electro-mechanical Design and System Integration
Product Management/R&D/NPI
Nuclear Industry/Radiation Monitoring Systems Design
HALT/ALT Testing/Rapid Prototyping Six Sigma Master Black Belt LEAN Sensei ISO 9000 Consultant
Certified Instructor: IPC-7711/21 and IPC-A_610 Soldering Hobbies
Flying airplanes
Flying drones and drone photography
Flying RC stunt and 3D airplanes
Skiing and travel
Key words:
Strategy, P&L, Lean, Six Sigma, Black Belt, KAIZEN, KAIKAKU, TPM, TQM, ISO9002, Hoshin Kanri, ERP/MRP, Project Management, Program Management, Inventory Planning, Scrum, Jira, Market Research, Market Sizing, Forecasting, Data Analytics, Quant Analytics, Global Operations, Multi-site Operations, Team Management, Team Building, Software Development, Software Testing, HALT, ALT, Analog Design, Nuclear Energy, Excel, Visio, Word, PowerPoint.
continued.

Skills

3D, accounting, AI, Business Development, business plan, strategic business planning, business process, C, cable, Change Management, Coach, coaching, CA, Consultant, contract negotiation, cost control, client, Client Relations, designing, driving, Staff Training, ERP, Failure Analysis, financial and accounting, financial planning and forecasting, Forecasting, Full Life Cycle, functional, fund raising, Instructor, insurance, Inventory, inventory levels, inventory control, ISO 9000, ISO 9002, ISO9002, layout, Team Building, leadership, team leadership, Logistics, Managing, Market Research, Market, materials, mechanical Design, Mergers and Acquisitions, Excel, 97, PowerPoint, Word, MRP, enterprise, Network, Operations Management, optimization, page, personnel, photography, pick, processes, product development, Product Management, research product, Program Management, Project Management, Prototyping, publications, publication, quality, Quality Control, recording, Recruiting, Relationship Management, research, RMS, Romanian, Sales, Scrum, shipping, Six Sigma, SLA, Software Development, Software Testing, Soldering, Strategy, Systems Design, system integration, Team Management, Toshiba, TQM, vendor management, video, Visio, Warehousing, web portal

Resume Overview

Companies Worked For:

Gartner, Inc
FLEXTRONICS, INC
TIME WARNER CABLE
OVERHOFF TECHNOLOGIES, INC
Drones-X, Inc
Process Improvements, HUMANA
TRILLIUM INDUSTRIES

School Attended

STRAYER UNIVERSITY/ JACK WELCH INSTITUTE

Job Titles Held:

Team Manager (VP)
Director of Operations
Senior Manager
Product Manager/Design and System Engineer
PRESIDENT, Chairman
Operations Manager
Director of Engineering | Board of Directors Mem

Degrees

Master of Business Administration
Bachelor of Science : Electrical Engineering

Team Manager (VP) Resume Example

Resume Score: 90%

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