Trained numerous new employees
Assisted customers with store and product complaints
Responsible for ringing up customers in a timely manner and guaranteeing a high level of customer service.
Performed store opening and closing duties, including counting cash drawers and checking all equipment for proper functioning.
Team Leader/Management Training
Greeted patients, answered phones and scheduled appointments
Verified patient insurance and billing information
Cleaned and maintained instruments
Administered the pre-screening of patients including refraction, visual field test, and glaucoma screening test
Assisted patients to select eyewear and educated patients about different lens options such as scratch resistant lenses and coatings
Repaired eyewear with the use of tools and equipment
Achieved sales goals and business objectives
Opened and closed the store, making sure paperwork was successfully completed
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