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Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Dedicated Lead Medical Assistant equipped to manage patient, administrative and team needs with organized approach and good prioritization skills. Keeps team members on-track with close monitoring and motivational strategies. Handles patients' needs with friendly, knowledgeable approach while effectively meeting demands of busy offices and maintaining compliance with important standards.

Skills
  • EMR / EHR
  • CPR
  • Using a centrifuge
  • Patient Assessments
  • Ambulating and repositioning patients
  • Direct Patient Care
  • PH testing
  • PH testing
  • PH testing
  • PH testing
  • PH testing
  • PH testing
  • Chemical solution preparation
  • Suctioning
  • Monitoring patient progress
  • Simple dressings
  • Completing insurance forms
  • Efficient and reliable team player
  • Patient Management
  • Electronic health records
  • Patient-focused care
  • PH testing
  • PH testing
  • PH testing
  • PH testing
  • PH testing
  • PH testing
  • PH testing
  • PH testing
  • PH testing
  • Prioritizing stat orders
  • PH testing
Work History
Team Lead Medical Assistant, NRCMA, 07/2018 - Current
North Florida Sinus And Skull Base Surgery City, STATE,
  • Completed clinical procedures and gathered patient data for interpretation by physician.
  • Documented vital signs and health history for patients in clinic and hospital environments.
  • Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Taught patients about medications, procedures and care plan instructions.
  • Obtained client medical history, including medication information, symptoms and allergies.
  • Sanitized, restocked and organized exam rooms and medical equipment.
  • Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
  • Directed patients to exam rooms, fielded questions and prepared for physician examinations.
  • Enforced department policies and procedures to keep team operating effectively and delivering top-notch care.
  • Documented patient information in EMR and prepared paperwork for Job titles.
  • Monitored office procedures to correct problems and implement proactive improvements for better patient flow.
  • Protected patients and staff from infection risks by routinely cleaning and disinfecting common areas and patient rooms.
  • Audited samples and refrigerated medications to verify freshness and remove any expired packages.
  • Assisted physicians and nurses with clinical procedures such as Types.
  • Met operational targets consistently by guiding and motivating medical assistant team to effectively handling administrative and clinical needs.
Medical Assistant Supervisor and Clinical Quality , 10/2014 - 01/2018
First Coast Cardiovascular Institute City, STATE,
  • Recorded and organized test data for report generation and analysis.
  • Conducted data review and followed standard practices to find solutions.
  • Drafted technical documents such as deviation reports, testing protocol and trend analyses.
  • Developed and audited practices, programs and reporting system metrics for optimal efficiency.
  • Interpreted test results by comparing to established specifications and control limits, making recommendations on appropriateness of data for release.
  • Monitored testing procedures and verified performance of tests according to established item specifications and protocol.
  • Completed supporting documentation for testing procedures, including data capture forms, equipment logbooks and inventory forms.
  • Performed routine maintenance and calibration on testing equipment.
  • Performed visual assessment of products to evaluate conformance with quality standards.
  • Adhered to safety and clean area procedures to comply with agency and regulatory mandates.
  • Performed clerical duties, such as word processing, data entry, answering phones and filing.
  • Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Completed clinical procedures and gathered patient data for interpretation by physician.
  • Sanitized, restocked and organized exam rooms and medical equipment.
  • Ambulated, turned and positioned patients.
  • Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
  • Obtained client medical history, including medication information, symptoms and allergies.
  • Documented vital signs and health history for patients in clinic and hospital environments.
  • Prepared patients for X-rays, electrocardiograms, suture removal and dressing changes.
  • Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed.
  • Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
  • Directed patients to exam rooms, fielded questions and prepared for physician examinations.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Attested yearly MA OSHA Training as well as implemented effective, professional clinical workflows and processes.
  • Hired, trained And oriented all clinical new hires.
  • Once I joined the quality team I performed multiple administrative tasks for HEDIS,MIPS and MACRA reporting.
  • Trained physicians as well as employees regarding CMS guidelines and the importance of documentation and patient care.
Team Lead Medical Assistant , 10/2008 - 08/2014
UF Health Shands Hospital City, STATE,
  • Precepted newly hired medical assistants to train each on office procedures and important tasks.
  • Met operational targets consistently by guiding and motivating medical assistant team to effectively handling administrative and clinical needs.
  • Assisted physicians and nurses with clinical procedures such as Esophageal dilation and tracheal scar revisions, Snorplasty injections using sotradecol as Well as vocal chord injections using botulinium toxin.
  • Managed registrations for Head and neck cancer department with Various providers and high patient volumes.
  • Documented patient information in EMR and prepared paperwork for In clinic providers.
  • Enforced department policies and procedures to keep team operating effectively and delivering top-notch care.
  • Prepared initial patient charts for admission.
  • Sanitized, restocked and organized exam rooms and medical equipment.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Verified appropriate lab couriers picked up collected lab specimens.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
Education
Associate Degree In Nursing: Science And Nursing, Expected in
-
Florida State College At Jacksonville - Jacksonville, FL
GPA:
  • Continuing education in Nursing. Have not yet completed.
Nationally Registered Medical Assistant : Medical Assisting, Expected in 02/2004
-
Remington College of Jacksonville - Jacksonville, FL,
GPA:
Certifications
  • CCMA - Certified Clinical Medical Assistant
  • CDEO License - Still in progress
  • BLS certified
  • Over 16 years of medical background

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Resume Overview

School Attended

  • Florida State College At Jacksonville
  • Remington College of Jacksonville

Job Titles Held:

  • Team Lead Medical Assistant, NRCMA
  • Medical Assistant Supervisor and Clinical Quality
  • Team Lead Medical Assistant

Degrees

  • Associate Degree In Nursing
  • Nationally Registered Medical Assistant

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