Domestic and International Reservation Agent Tulsa Oklahoma
-Received incoming calls for domestic and International car rental reservations.
Customer Rental Associate /Customer Service Supervisor Logan Airport, East Boston, Massachusetts
-Greeted clients, handling client questions or complaints and working to resolve overdue car rentals, and offering the client different products such as car upgrades, car seats, GPS Systems or additional insurance.
-As a Customer Service Supervisor I would meet with clients to resolve contract errors, complaints, and special requests such as handicapped rentals, car seats anything that was not included in a standard rental. Oversee Customer Rental Associates with regard to training new hires and abiding by company rules such as uniform standards, schedules, tardiness and absentee issues. Assisting associates with any questions or problems they may incur with our clients.
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