Teacher/manager who is engaging and enthusiastic in hands-on learning with students.
Mindful Middle School Teacher accomplished in preparing students for the future through the use of new technologies. Encourages students to engage in group work and to solve problems as a team.
Organized Language Arts/Reading Teacher up-to-date on the latest curriculum and resources. Implements new teaching methods when applicable, as well as educational software and Internet programs. Works to develop and promote interactive learning within a group environment. Middle School Teacher with highly developed computer skills and in-depth experience using technology in the classroom to maximize the learning experience. Conveys subject material in an accessible and compelling manner.
Microsoft Office Products, Project Workbench for Windows, Microsoft Project, Lotus Notes
Managed the initial functionality/support for all Large and Small business, Long Distance and Wholesale clients.
· Planned, implemented and managed the Information System help desk for the new billing/provisioning system meeting all budget and time requirements for the East Coast Region
· Introduced process change giving all Lines of Business immediate access to metrics database which produced a 30% reduction in the number of repetitive trouble reports
· Provided individual site support, coaching, and process improvement to reduce the number of system troubles by 25%
· Managed a staff of 6 supervisors.
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