Assisted taxpayers with all of the following:
Setting up new accounts for corproations, LLC''s, LP's and Non-profit companies.
Making changes to preexisting account or closing them.
Answering the taxpayer hot line aiding the taxpayers with numerous requests and questions. Over one hundred calls were answered per day.
Training new hires on the tax laws and standard operating procedures.
Meeting with the taxpayers face to face to accommodate their needs.
Calculating any taxes or penalties owed for the taxpayers.
Printing, processing and managing all of the printed checks for the entire company. Meeting the needs of our audit department as the job required. Keeping records for all of the check runs to ensure that a level of quality was maintained. Accommodating the needs of each individual department for the check printing processes. Processing the checks to be mailed or shipped. Ensuring the proper delivery of the checks.
Printing, sorting and processing purchase orders.
Ordering business cards and supplies for the entire company. Processing the the invoices for all of the supplies and business cards ordered
Creating standard operating procedures for the check printing processes, purchase order processes, and the supply ordering process.
Processing, sorting, and delivering mail.
Being the trained back up to the supervisor of the mailroom.?
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