High-powered Customer Service Manager who effectively motivates associates through continual guidance, direction, development and coaching.Devoted customer service representative who sustains the highest level of customer service through efficient team and customer account management.
Objective
To obtain A customer service representative position, department manager position, Or entry level management position, that will utilize My excellent communication skills.
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Played an instrumental role in increasing customer satisfaction rating.Reduced staff turnover by implementing several well-received team and morale-building programs.
Maintained household inventory and maintenance schedules.Handled incoming and outgoing correspondence, including mail, email and faxes.Organized and prepared tattoo stations prior to clients' arrival, and shopped for tattoo equipment and handled bill payments.
Managing staff and vendors, Merchandising, hitting sales targets and implementing strategies to improve sales.Stock control, account analysis, and Forecasting future sales.Taking care of customer's and providing customer service including handling queries and complaints, as well as
Recruiting and training new staff.
Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges.Cross-trained and provided back-up for other customer service representatives when needed.Computed accurate sales prices for purchase transactions.Worked as a team member performing cashier duties, product assistance and cleaning.
I'm currently continuing My education To earn My general educational development degree. Once received, I plan To enroll At Regency Beauty School and become A cosmetologist Or Esthetician.
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School Attended
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