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Tankerman Resume Example

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TANKERMAN
Professional Summary

Dedicated tankerman offering well-organized style and safety-driven nature. Focused on boosting safety, reliability and performance to tackle changing needs. Eager to be a part of a great organization with opportunity for advancement. Accustomed to working in fast paced environments with success in effectively handling difficult situations.

Skills
  • Inventory control
  • Telephone etiquette
  • Cleaning agents
  • Safety standards and protocols
  • Fabric treatment
  • Onsite and remote services
  • Automotive detailing
  • Exterior waxing
  • Relationship building
  • Training and development
  • Amenities and accomodations knowledge
  • System installations
  • Preventative maintenance
  • Role-playing
  • Opening and closing procedures
  • Training coordination
  • Equipment maintenance and repair
  • Data analysis
  • Risk management
  • Safety oversight
  • Guest service
  • Supply stocking
  • User training
  • Menu presentation
  • Kitchen organization
  • Equipment setup and maintenance
  • Documentation and reporting
  • Customer needs assessment
  • Materials preparation
  • Interviewing
  • Product testing
  • Issue resolution
  • Preventive Maintenance
  • Report evaluation
  • Safety optimization
  • Vessel inspection
  • Leadership
  • Customer Service
  • Planning and Coordination
  • Good telephone etiquette
  • Written Communication
  • Training & Development
  • Organization and Time management
  • Teambuilding
  • Adaptability
  • Computer skills
Work History
Tankerman / / Company Name - City, State / 07.2019 - Current

Proved successful working within tight deadlines and fast-paced atmosphere.

Completed all paperwork, recognizing any discrepancies and addressing them in a timely fashion.

  • Completed minor preventative maintenance and mechanical repairs on equipment.
  • Successfully maintain clean, valid driver's license and access to reliable transportation.
  • Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
  • Performed daily log updates and generated reports for supervisors.
  • Completed frequent inspections, identified concerns and corrected problems independently.
  • Maintained clean, organized and safe engine rooms always ready for team and USCG inspections.
  • Operated or maintained off-loading liquid pumps or valves.
  • Performed thorough, accurate and efficient repairs and preventive maintenance.
  • Upheld company, port and USCG requirements to maintain optimal operations.
  • Checked supply levels against expected voyage requirements and requisitioned required supplies.
  • Performed or participated in emergency drills as required.
  • Worked closely with job title to maintain optimum levels of communication to effectively and efficiently complete projects.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Received and processed stock into inventory management system.
  • Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
  • Worked flexible hours; night, weekend, and holiday shifts.
Head Detailer / / Company Name - City, State / 09.2018 - 06.2019
  • Applied dyes and reconditioning chemicals to vinyl tops of vehicles to restore color and condition.
  • Operated buffers, steamers, hoses, vacuums and other equipment to meet service expectations.
  • Cleaned upholstery, rugs and other surfaces by using cleaning agents, applicators and cleaning devices.
  • Mixed cleaning solutions, abrasive compositions and other compounds to clean interior and exterior of vehicle.
  • Interacted face-to-face with customers to understand vehicle detailing needs and ensure quality satisfaction.
  • Used cleaning, protective and restorative agents to maintain and enhance appearance of vehicles.
  • Reported any customer-oriented issues immediately to Supervisor for swift assistance and resolution.
  • Cleaned engine and engine compartment with steam cleaning equipment and various cleaning agents to remove grease and grime.
  • Managed quality assurance program including on site evaluations, internal audits and customer surveys.
  • Worked with high-end customers to understand requirements and provide exceptional top service.
  • Negotiated agreements between employees to clarify misunderstood directions and resolve conflicts affecting performance.
  • Developed team communications and information for customer-care meetings.
  • Coordinated efforts of 3 team members engaged in different projects for solution development.
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
  • Worked with customers to resolve any problems, improve operations and provide exceptional customer service.
Food Prepareration/Busser/Barback / / Company Name - City, State / 02.2016 - 04.2018
  • Collected trash, wiped up spills and removed trays to maintain fresh and clean customer areas.
  • Transported dirty utensils, dishes and trays to kitchen to support efficient cleaning.
  • Checked dining area supplies, including linens and wrapped silverware, and replenished low stock.
  • Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
  • Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
  • Developed excellent relationships with managers and fellow team members to ensure success, build professional relationships and make working more enjoyable.
  • Pitched in extra hours and helped other staff during unexpected times of high volume to improve seating availability and food delivery to tables.
  • Maintained adequate levels of condiments and well-stocked drink stations to keep service flowing smoothly.
  • Worked well in diverse team settings by partnering with others to complete tasks.
  • Organized and cleaned assigned sections by sanitizing and cleaning all-types of surfaces.
  • Improved customer satisfaction rates by answering customers' questions and resolving issues efficiently.
  • Resolved and escalated customer issues quickly to uphold strong customer relations standards.
  • Supported staff in providing smooth and timely service to all customers.
  • Inspected, pulled and stacked cleaned items and sent soiled items back for re-scrubbing and re-washing.
  • Checked identification to enforce age requirement for alcoholic beverages.
  • Loaded trays with accessories, including eating utensils, napkins and condiments.
  • Stored food in designated containers and storage areas to increase shelf life and prevent spoilage.
  • Checked guests' identification before serving alcoholic beverages.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Used correct cleaning, sanitizing and food handling procedures to maintain optimal protections for customers.
  • Monitored guests for intoxication and immediately reported concerns to management.
  • Applied communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
  • Maintained strong reputation of efficiency and accuracy, earning numerous recommendations from satisfied customers.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
  • Trained incoming staff on restaurant's practices, culture and procedures to maximize job satisfaction and productivity.
  • Quickly and clearly communicated dining orders to kitchen staff, directing attention to special requests or dietary restrictions.
  • Cleaned outdoor eating area and indoor dining room by wiping tables, placing trash in receptacles and restocking napkin dispensers.
  • Moved and set up seating and prepared extra silverware prior to arrival of large groups.
  • Assisted with various banquet food stations, set up and service to multiple dining areas.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
  • Folded napkins and prepared silverware sets to provide adequate supply for host station.
  • Mixed both standard and specialized drink orders using variety of ingredients, including liquor, bitters, sugars and fruits.
  • Processed orders and sent to kitchen employees.
  • Kept track of event finances, including initial deposits, due payments and final balances.
  • Restocked salad bar and buffet for lunch and dinner service.
  • Answered customers' questions, recommended items and recorded order information.
  • Bussed and reset multiple tables per shift, working efficiently to keep dining room and work areas clean.
  • Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously.
  • Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
  • Maintained customer satisfaction with timely table check-ins to assess drink or other needs.
  • Performed complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Set dining tables to prepare for diverse types of events and follow strict service standards.
  • Stayed up to date on menu changes to offer current and accurate information, answer questions and help customers select optimal meal choices based on individual preferences.
Education
Port Neches-Groves High School - City, State / 2017High School Diploma
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Resume Overview

School Attended

  • Port Neches-Groves High School

Job Titles Held:

  • Tankerman
  • Head Detailer
  • Food Prepareration/Busser/Barback

Degrees

  • High School Diploma

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