Tankerman Resume Example Kirby Inland Marine

BRYSONBRANDIN

Professional Summary

Dedicated tankerman offering well-organized style and safety-driven nature. Focused on boosting safety, reliability and performance to tackle changing needs. Eager to be a part of a great organization with opportunity for advancement. Accustomed to working in fast paced environments with success in effectively handling difficult situations.

Skills

Inventory control
Telephone etiquette
Cleaning agents
Safety standards and protocols
Fabric treatment
Onsite and remote services
Automotive detailing
Exterior waxing
Relationship building
Training and development
Amenities and accomodations knowledge
System installations
Preventative maintenance
Role-playing
Opening and closing procedures
Training coordination
Equipment maintenance and repair
Data analysis
Risk management
Safety oversight
Guest service
Supply stocking
User training

Menu presentation
Kitchen organization
Equipment setup and maintenance
Documentation and reporting
Customer needs assessment
Materials preparation
Interviewing
Product testing
Issue resolution
Preventive Maintenance
Report evaluation
Safety optimization
Vessel inspection
Leadership
Customer Service
Planning and Coordination
Good telephone etiquette
Written Communication
Training & Development
Organization and Time management
Teambuilding
Adaptability
Computer skills

Work History

Tankerman / / Kirby Inland Marine - City , STATE / 07.2019 - Current

Proved successful working within tight deadlines and fast-paced atmosphere.

Completed all paperwork, recognizing any discrepancies and addressing them in a timely fashion.

Completed minor preventative maintenance and mechanical repairs on equipment.
Successfully maintain clean, valid driver's license and access to reliable transportation.
Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
Performed daily log updates and generated reports for supervisors.
Completed frequent inspections, identified concerns and corrected problems independently.
Maintained clean, organized and safe engine rooms always ready for team and USCG inspections.
Operated or maintained off-loading liquid pumps or valves.
Performed thorough, accurate and efficient repairs and preventive maintenance.
Upheld company, port and USCG requirements to maintain optimal operations.
Checked supply levels against expected voyage requirements and requisitioned required supplies.
Performed or participated in emergency drills as required.
Worked closely with co-workers to maintain optimum levels of communication to effectively and efficiently complete projects.
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Received and processed stock into inventory management system.
Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
Worked flexible hours; night, weekend, and holiday shifts.

Head Detailer / / Vin's Paint & Body - City , STATE / 09.2018 - 06.2019

Applied dyes and reconditioning chemicals to vinyl tops of vehicles to restore color and condition.
Operated buffers, steamers, hoses, vacuums and other equipment to meet service expectations.
Cleaned upholstery, rugs and other surfaces by using cleaning agents, applicators and cleaning devices.
Mixed cleaning solutions, abrasive compositions and other compounds to clean interior and exterior of vehicle.
Interacted face-to-face with customers to understand vehicle detailing needs and ensure quality satisfaction.
Used cleaning, protective and restorative agents to maintain and enhance appearance of vehicles.
Reported any customer-oriented issues immediately to Supervisor for swift assistance and resolution.
Cleaned engine and engine compartment with steam cleaning equipment and various cleaning agents to remove grease and grime.
Managed quality assurance program including on site evaluations, internal audits and customer surveys.
Worked with high-end customers to understand requirements and provide exceptional top service.
Negotiated agreements between employees to clarify misunderstood directions and resolve conflicts affecting performance.
Developed team communications and information for customer-care meetings.
Coordinated efforts of 3 team members engaged in different projects for solution development.
Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
Worked with customers to resolve any problems, improve operations and provide exceptional customer service.

Food Prepareration/Busser/Barback / / Neches River Wheelhouse - City , STATE / 02.2016 - 04.2018

Collected trash, wiped up spills and removed trays to maintain fresh and clean customer areas.
Transported dirty utensils, dishes and trays to kitchen to support efficient cleaning.
Checked dining area supplies, including linens and wrapped silverware, and replenished low stock.
Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
Developed excellent relationships with managers and fellow team members to ensure success, build professional relationships and make working more enjoyable.
Pitched in extra hours and helped other staff during unexpected times of high volume to improve seating availability and food delivery to tables.
Maintained adequate levels of condiments and well-stocked drink stations to keep service flowing smoothly.
Worked well in diverse team settings by partnering with others to complete tasks.
Organized and cleaned assigned sections by sanitizing and cleaning all-types of surfaces.
Improved customer satisfaction rates by answering customers' questions and resolving issues efficiently.
Resolved and escalated customer issues quickly to uphold strong customer relations standards.
Supported staff in providing smooth and timely service to all customers.
Inspected, pulled and stacked cleaned items and sent soiled items back for re-scrubbing and re-washing.
Checked identification to enforce age requirement for alcoholic beverages.
Loaded trays with accessories, including eating utensils, napkins and condiments.
Stored food in designated containers and storage areas to increase shelf life and prevent spoilage.
Checked guests' identification before serving alcoholic beverages.
Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Used correct cleaning, sanitizing and food handling procedures to maintain optimal protections for customers.
Monitored guests for intoxication and immediately reported concerns to management.
Applied communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
Maintained strong reputation of efficiency and accuracy, earning numerous recommendations from satisfied customers.
Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
Trained incoming staff on restaurant's practices, culture and procedures to maximize job satisfaction and productivity.
Quickly and clearly communicated dining orders to kitchen staff, directing attention to special requests or dietary restrictions.
Cleaned outdoor eating area and indoor dining room by wiping tables, placing trash in receptacles and restocking napkin dispensers.
Moved and set up seating and prepared extra silverware prior to arrival of large groups.
Assisted with various banquet food stations, set up and service to multiple dining areas.
Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
Folded napkins and prepared silverware sets to provide adequate supply for host station.
Mixed both standard and specialized drink orders using variety of ingredients, including liquor, bitters, sugars and fruits.
Processed orders and sent to kitchen employees.
Kept track of event finances, including initial deposits, due payments and final balances.
Restocked salad bar and buffet for lunch and dinner service.
Answered customers' questions, recommended items and recorded order information.
Bussed and reset multiple tables per shift, working efficiently to keep dining room and work areas clean.
Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously.
Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
Maintained customer satisfaction with timely table check-ins to assess drink or other needs.
Performed complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Set dining tables to prepare for diverse types of events and follow strict service standards.
Stayed up to date on menu changes to offer current and accurate information, answer questions and help customers select optimal meal choices based on individual preferences.

Education

Port Neches-Groves High School - City, State / 2017High School Diploma

Resume Overview

School Attended

Port Neches-Groves High School

Job Titles Held:

Tankerman
Head Detailer
Food Prepareration/Busser/Barback

Degrees

High School Diploma

Tankerman Resume Example

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