Motivated computer professional with more than 28 years in computer installation, repair and maintenance. Specializes in IBM, HP, DELL, and Lenovo computers.
. A+ Certification
. Server + Cerification
Diagnosed hardware and software failures and resolved technical issues with a 98% success rate.
Resolved technical issues for clients in person and on the phone, Supplied tech support for other technicians, which included parts look up and troubleshooting help.
Resolved technical issues for clients in person and on the phone, Set up, tested and configured networks, desktops, laptops and printers.
Resolved technical issues for clients in person, and on the phone.
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