Dedicated Systems Engineer focused on building a strong customer base through effective communication. Diligent and focused with a strong commitment to providing superior client service. Looking to further my career with Pomeroy IT Solutions. Forward-thinking Engineer with hands-on experience performing quality troubleshooting, system design and development. Seasoned Systems Engineer successful at coordinating diverse projects, improving processes, and increasing revenue.
Configured and installed routers, switches, and wireless controllers. Worked with outside vendors and teams to develop voice and data on wired and wireless infrastructures. Diagnosed network problems involving a combination of hardware, software, power, and communications issues.
Maintaining the Network, Active Directory, and Computer Repair. I took care of getting quotes and putting together orders for all technology based products. Over the phone and remote assistance support for teachers and administrative staff. Maintained company servers, computers, printers, cables, and other equipment. Acted as primary contact for computer hardware and software problems, as well as network emergencies. Identified, reported and resolved network security violations.
Working with store managers and clients to complete tasks that involve merchandising and selling of new products as well as existing products. Gathering information on products that are selling and being merchandised in the stores. Organized and located inventory and updated store spreadsheets. Provided feedback on competitor activities and best practices.
Well rounded coarse work including Microsoft infrastructure, Cisco academy, System Security, Project Management, and Cabling.
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