23 years in the Copier Industry. Has evolved into High Tech Networking and Document Management. Extensive experience analyzing and resolving printing and scanning problems. Requires comprehension of all operating systems, server OS and network infrastructures
Install and maintain MFP software for printing, scanning, LDAP, smtp, print management software, including Papercut and Equictrac, Mobile print solutions, including EFI printme mobile and Xerox mobile print, responsible for all high volume installs that included digital front ends, or print servers, Fiery, Creo, and Freeflow. Sharp specialist in OSA and Sharpdesk
Maintained company servers, computers, printers, cables and other equipment.
Configured and installed routers, switches and wireless controllers.
Acted as primary contact for computer hardware and software problems, as well as network emergencies.
Configured and installed print drivers and scan software on new customers servers, and training them on use
Replaced boards, changed servers and loaded and tested software applications.
Responded to all client requests for technical support by phone, email and the inter-office chat service.
Repaired Canon Copier equipment
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