systems analyst resume example with 20+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - - -

Dedicated Systems Analyst able to respond to a wide range of challenges with a focused and creative approach. Highly effective at problem solving and decision making. 20 + years of progressive IT experience looking to utilize my skills and abilities in a positive and productive work environment.

  • Argos
  • Verbal and written communication
  • Signal training and reporting
  • Microsoft Office Products
  • Writing queries
  • SQL
  • Systems Analysis/ maintenance
  • ACAS
  • Internal Auditing
  • Basic Switch Management
  • Software Implementation
  • Windows 10, 11
  • Windows Server 2012 , 2016,2019
  • Windows Hyper-V
  • Linux Red Hat 7.9
  • McAfee Anti-Virus
  • Utilizing scanner systems
  • Maintenance and Repair
  • System Log Maintenance
  • Equipment Functional Improvement
  • Hardware and Software Integration
  • Performance Analysis
  • Verbal and Written Communication
  • Critical Thinking
  • Adaptability and Flexibility
  • Software Evaluation
  • Documentation Development
  • System Performance Assessments
  • Information Security
  • Data Management
  • Supervision & Leadership
  • Banner Higher Education
05/2015 to Current
Systems Analyst Avon Rubber Remote, OR,
  • Analyzed systems and procedures to refine their formulation and converts them to programmable formats
  • Prepared and updated documentation for new or existing systems
  • Troubleshoots and provides technical support and solutions to users. Monitors system effectiveness in satisfying user needs
  • Maintained current knowledge of relevant technologies as assigned
  • Required knowledge of the fundamental concepts, practices, and procedures used in systems analysis and design. Proficiency in the use of one or more specific technologies, depending on job assignment. Professional Certification(s) may be required, depending on job assignment
  • Responsible for performing system management and system administration functions supporting a distributed-computing environment consisting of military simulations systems to include JLCCTC-MRF/ WARSIM, JLCCTC-ERF/ JCATS, and Low Overhead Drivers (LOD), and provides for the integration of these systems with Mission Command Systems (MCS) and administrative systems in order to support tailored unit digital MCS training requirements for military units ranging from battalion to echelons above corps. These functions include the installation, maintenance, and control of MCS applications for logistics, intelligence, and fire support as well as the underlying computer operating systems
  • Responsible for managing Assured Compliance Assessment Solution (ACAS) which consist of implementation, updating, training, and staying within compliance with DISA, DOD, and RMF standards
  • Conducted internal auditing, which consist of auditing internal areas within the Kinnard Military Training Complex semi-annually. During auditing I reviewed processes within that particular area and I recommend sustains and improvements which will help the area run more efficiently. I am in certified by Raytheon
  • Troubleshot and resolved problems with programs and systems.
08/2001 to Current
Signal Support Systems Specialist/Communications N Bae Systems Winchester, VA,
  • dentified issues and initiated troubleshooting methods for signal support services, including radio, wire and battlefield automated systems
  • Established Department of Defense (DoD) secure and non-secure network user accounts for key personnel to operate while deployed and in garrison during field exercises and warfighter exercises
  • Ensured connectivity between local units subordinate units and upper echelon units
  • Selected to serve as the Interim Communication NCOIC as Information Management Officer at the battalion level
  • Successfully maintained accountability of more than $2M worth of communication equipment.
    Worked with multiple systems examples are JBCP, CPOF, STT, T2C2 and various mission command systems
  • Managed over 100 plus personnel over a 20 year period
  • Used computers to control and monitor network status during battlefield operations.
  • Created and wrote information services policies and procedures for supported organizations.
  • Tested circuitry and electronic components according to engineering instructions, technical manuals or knowledge of electronics.
  • Performed preventive, predictive and corrective maintenance to keep machinery running at optimal levels.
  • Set up and operated specialized or standard test equipment to diagnose, test or analyze performance of electronic components, assemblies or systems.
01/2011 to 11/2013
Functional Support Specialist Austin Peay State University City, STATE,
  • Served the main liaison between Office of Student Financial Aid and Veterans Affairs (SFAO/VA) and Information Technology (IT) regarding technical issues. Tested system upgrades, documented upgrades, and recorded changes to business processes and procedures. Developed reports, workflows, Appworx chains, and e-print definitions as necessary
  • Delivered numerous upgrades, modifications, and job/process improvements by collaborating with IT on automation efforts via appropriate software and workflows
  • Successfully established and maintained rules, validation tables, and other operating parameters in Banner Student as related to the Office of Student Financial Aid and Veterans Affairs
  • Effectively coordinated and assisted in a training program for Student Financial Office, Admissions Office, Office Of Veteran Affairs to include Ellucian Banner access for performing queries, how best to utilize information from Banner modules, and interpreting reports
  • Created numerous SQL statements and scripts for reporting in Argos and also in SQL Developer/Oracle which were utilized by various users
  • Provided onsite training
Education and Training
Expected in 12/2010 to to
Bachelor of Science: Computer Science
Austin Peay State University - Clarksville, TN
  • Completed Database Administration, Internet and Web Technology Course

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Resume Overview

School Attended

  • Austin Peay State University

Job Titles Held:

  • Systems Analyst
  • Signal Support Systems Specialist/Communications N
  • Functional Support Specialist


  • Bachelor of Science

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