Survey Analyst Resume Example
Human Resources or Hiring Manager, Your general clerk III position caught my attention as continue my professional career graduating from Lindenwood University. I say "professional" because I have worked steadily throughout college and my professional experience. Gaining valuable experience that equips me to present your office with advantages others may not offer. For example, as a line leader, I acquired strong leadership, interpersonal, and conflict resolution skills. This enables me think quickly in emergency situations and in those requiring quick assessment of many factors in order to make appropriate decisions. Dealing with the diverse concerns of managers and employees I have become proficient at operating with the proper mix of authority, diplomacy, and tact. I graduated Sep 30, 2012 with a degree in business administration. I anticipate to graduate 05/30/2015 with my master's degree in Human Resource Management I would welcome the chance to discuss openings at your company. If you will contact me at (618 Motivated administration professional skilled at building strong working relationships with fellow staff, supervisors and community members. Public relations expert.
|
March 2013 to CurrentSplunk
- Page Ave St 400 (314) 595-9500 Olivette, Mo 63132.
- Tasks Review agricultural and statistical survey data from the 2012 Census of Agriculture and other surveys * Analyze and/or participate with higher graded statisticians in the analysis of summarized survey data and analytical comments.
- Prepare preliminary recommendations and analysis of interpretive comments to substantiate the data contained in the questionnaires.
- Review survey forms and questionnaires to determine validity and proper representation of reports.
- Gather and organize information on problems or procedures.
- Analyze data gathered and develop solutions or alternative methods of proceeding.
- Confer with personnel concerned to ensure successful functioning of newly implemented systems or procedures.
- Develop and implement records management program for filing, protection, and retrieval of records, and assure compliance with program.
- Review forms and reports and confer with management and users about format, distribution, and purpose, and to identify problems and improvements.
- Interview personnel and conduct on-site observation to ascertain unit functions, work performed, and methods, equipment, and personnel used.
- Document findings of study and prepare recommendations for implementation of new systems, procedures, or organizational changes.
- Prepare manuals and train workers in use of new forms, reports, procedures or equipment, according to organizational policy.
- Design, evaluate, recommend, and approve changes of forms and reports.
- Plan study of work problems and procedures, such as organizational change, communications, information flow, integrated production methods, inventory control, or cost analysis.
January 2013 to March 2013Planet Fitness － San Fernando , TX
- Perform telephone interviews for a wide variety surveys and censuses.
- Telephones respondents and explains the purpose of survey or census to gain cooperation.
- Obtain and record data on a survey instrument.
- Review information for completeness, edits and assist in the clerical processing of the collected information for 2012 Census of Agriculture.
May 2007 to January 2013Lamar Advertising Company
- Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
- Check to ensure that appropriate changes were made to resolve customers' problems.
- Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
- Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.
- Complete contract forms, prepare change of address records, or issue service discontinuance orders, using computers.
- Refer unresolved customer grievances to designated departments for further investigation.
- Determine charges for services requested, collect deposits or payments, or arrange for billing.
- Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments.
August 2004 to January 2007Boost Mobile
- Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints.
- Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers.
- Monitor sales activities to ensure that customers receive satisfactory service and quality goods.
- Inventory stock and reorder when inventory drops to a specified level.
- Instruct staff on how to handle difficult and complicated sales.
- Hire, train, and evaluate personnel in sales or marketing establishments, promoting or firing workers when appropriate.
- Assign employees to specific duties.
- Enforce safety, and security rules.
- Examine merchandise to ensure that it is correctly priced and displayed and that it functions as advertised.
- Plan budgets and authorize payments and merchandise returns.
Human Resource Management
billing, budgets, clerical, cost analysis, customer service, filing, firing, forms, Inventory, inventory control, marketing, money, organizational, Page, personnel, quality, reconciling, recording, safety, sales, telephone, Telephones
DISCLAIMER
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.
How this resume score could be improved?
Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:
- Completeness
- Formatting
- Word choice
- Measurable results
- Strong summary
- Clear contact info
- Typos
Resume Overview
School Attended
- LINDENWOOD UNIVERSITY
- LINDENWOOD UNIVERSITY MSHRM
Job Titles Held:
- Survey Analyst
- Interviewer/Enumerator
- Customer Service Representative
- Sales Manager
Degrees
- BA : Business Administration , 9 2012
Master of Science : Human Resource Management , 5 2015
Similar Resumes
