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survey analyst resume example with 16+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Summary

Human Resources or Hiring Manager, Your general clerk III position caught my attention as continue my professional career graduating from Lindenwood University. I say "professional" because I have worked steadily throughout college and my professional experience. Gaining valuable experience that equips me to present your office with advantages others may not offer. For example, as a line leader, I acquired strong leadership, interpersonal, and conflict resolution skills. This enables me think quickly in emergency situations and in those requiring quick assessment of many factors in order to make appropriate decisions. Dealing with the diverse concerns of managers and employees I have become proficient at operating with the proper mix of authority, diplomacy, and tact. I graduated Sep 30, 2012 with a degree in business administration. I anticipate to graduate 05/30/2015 with my master's degree in Human Resource Management I would welcome the chance to discuss openings at your company. If you will contact me at (XXX Motivated administration professional skilled at building strong working relationships with fellow staff, supervisors and community members. Public relations expert.

Highlights
  • Data collection and analysis
  • Community development
  • Exceptional organizational skills
  • Analytical thinker
  • Superb writer and editor
  • Creative problem solver
  • Local government background
  • Public speaking
Accomplishments
Experience
Survey Analyst, 03/2014 - Current
Splunk , ,
  • Page Ave St 400 (314) 595-9500 Olivette, Mo 63132.
  • Tasks Review agricultural and statistical survey data from the 2012 Census of Agriculture and other surveys * Analyze and/or participate with higher graded statisticians in the analysis of summarized survey data and analytical comments.
  • Prepare preliminary recommendations and analysis of interpretive comments to substantiate the data contained in the questionnaires.
  • Review survey forms and questionnaires to determine validity and proper representation of reports.
  • Gather and organize information on problems or procedures.
  • Analyze data gathered and develop solutions or alternative methods of proceeding.
  • Confer with personnel concerned to ensure successful functioning of newly implemented systems or procedures.
  • Develop and implement records management program for filing, protection, and retrieval of records, and assure compliance with program.
  • Review forms and reports and confer with management and users about format, distribution, and purpose, and to identify problems and improvements.
  • Interview personnel and conduct on-site observation to ascertain unit functions, work performed, and methods, equipment, and personnel used.
  • Document findings of study and prepare recommendations for implementation of new systems, procedures, or organizational changes.
  • Prepare manuals and train workers in use of new forms, reports, procedures or equipment, according to organizational policy.
  • Design, evaluate, recommend, and approve changes of forms and reports.
  • Plan study of work problems and procedures, such as organizational change, communications, information flow, integrated production methods, inventory control, or cost analysis.
Interviewer/Enumerator, 01/2014 - 03/2014
Planet Fitness Round Mountain, TX,
  • Perform telephone interviews for a wide variety surveys and censuses.
  • Telephones respondents and explains the purpose of survey or census to gain cooperation.
  • Obtain and record data on a survey instrument.
  • Review information for completeness, edits and assist in the clerical processing of the collected information for 2012 Census of Agriculture.
Customer Service Representative, 05/2014 - 01/2014
Lamar Advertising Company , ,
  • Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
  • Check to ensure that appropriate changes were made to resolve customers' problems.
  • Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
  • Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.
  • Complete contract forms, prepare change of address records, or issue service discontinuance orders, using computers.
  • Refer unresolved customer grievances to designated departments for further investigation.
  • Determine charges for services requested, collect deposits or payments, or arrange for billing.
  • Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments.
Sales Manager, 08/2014 - 01/2014
Boost Mobile , ,
  • Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints.
  • Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers.
  • Monitor sales activities to ensure that customers receive satisfactory service and quality goods.
  • Inventory stock and reorder when inventory drops to a specified level.
  • Instruct staff on how to handle difficult and complicated sales.
  • Hire, train, and evaluate personnel in sales or marketing establishments, promoting or firing workers when appropriate.
  • Assign employees to specific duties.
  • Enforce safety, and security rules.
  • Examine merchandise to ensure that it is correctly priced and displayed and that it functions as advertised.
  • Plan budgets and authorize payments and merchandise returns.
Education
BA: Business Administration, Expected in 9 2012
-
LINDENWOOD UNIVERSITY - St. Charles, MO
GPA:
Status - Business Administration
Master of Science: Human Resource Management, Expected in 5 2015
-
LINDENWOOD UNIVERSITY MSHRM - St. Charles, MO
GPA:
Status -

Human Resource Management

Skills

billing, budgets, clerical, cost analysis, customer service, filing, firing, forms, Inventory, inventory control, marketing, money, organizational, Page, personnel, quality, reconciling, recording, safety, sales, telephone, Telephones

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Resume Overview

School Attended

  • LINDENWOOD UNIVERSITY
  • LINDENWOOD UNIVERSITY MSHRM

Job Titles Held:

  • Survey Analyst
  • Interviewer/Enumerator
  • Customer Service Representative
  • Sales Manager

Degrees

  • BA
  • Master of Science

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