Surgery Scheduler Resume Example Specialty Surgical Center

SURGERY SCHEDULER

Summary

Self-assured medical professional with highly developed skills in surgical coordination. Skilled multitasker capable of performing various general office duties. Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with successful team.

Skills

Patient counseling
Patient schedule management
Multitasking
Detail-oriented
Patient confidentiality
Appointment scheduling proficiency
Bilingual- English & Spanish
Customer service skills

Clerical support
Intake forms
Schedule oversight
Telephone management
MS Office
Problem resolution
Process improvement

Experience

Specialty Surgical Center Beverly Hills, CASurgery Scheduler11/2015 to 06/2020

Managed patient check-in and check-out procedures and processed payments.
Managed medical supply requests, insurance records, patient charts and company files.
Compiled physical and digital paperwork to meet business and patient needs, including charts, reports and correspondence.
Answer daily phone calls to schedule appointments and address patient inquiries.
Distributed treatment and procedural information to patients.
Gathered current medical information and reviewed histories to gather details for surgeons.
Interviewed patients to collect medical information and insurance details.
Updated patient financial information to ensure accuracy.
Called patients to schedule appointments, double-checking information and availability.
Created and maintained accurate and confidential patient files.

Elizabeth Mallen, D.D.S.West Hills, CAAdministrative Assistant01/2013 to 11/2015

Contacted customers via phone and email to confirm appointments and follow up with inquiries.
Scheduled appointments for customers in person or by telephone.
Sent appointment reminder cards for following week's schedule.
Recorded services received and payments into system.
Confirmed with customers about appointments and rescheduled missed appointments.
Provided exceptional customer service through effective telephone communication and follow-ups.
Delivered administrative support to team members, including making copies, sending faxes, organizing documents and rearranging schedules.

Los Angeles Unified School DistrictVan Nuys, CAOffice Technician01/2011 to 12/2014

Met incoming customers with professional approach and provided friendly, knowledgeable assistance.
Managed and anticipated clerical needs of company employees, including copying, faxing and file management.
Responded to telephone inquiries from parents and delivered information to inform and educate callers.
Assisted with administrative tasks, including filing, answering phones and all other office duties.
Maintained office safety by screening visitors, updating logs and issuing temporary passes.
Accurately entered data in numerical and alphabetical order.
Facilitated communication through effective management of incoming correspondences, including phone calls, emails and letters.

Valley Dental CenterVan Nuys, CARegistered Dental Assistant/Front Desk Receptionist01/1992 to 12/2010

Produced opposing models, study casts and impressions to provide dentists with information on relationship between teeth, gums and dental arches.
Stocked and prepared exam and treatment rooms by setting up required instruments, tools, supplies and equipment.
Supported Dental professionals with completing minimally invasive and advanced surgical procedures.
Took preliminary impressions of patient teeth to prepare for custom impressions and fabrication of permanent dental work.
Instructed patients on postoperative care to protect dental work and promote healing.
Maintained master calendar and scheduled new appointments based on provider availability.
Educated patients on techniques to optimize oral hygiene, control plaque and protect teeth and gums.
Protected patients by sterilizing instruments and equipment between every consultation.
Created dental x-rays using traditional and digital methods to help dentists detect tooth decay, cavities and other issues needing to be treated.
Instructed and educated patients to prepare for oral surgery.
Assisted dentists in permanent and temporary restorative procedures, including applying dental fillings, placing temporary crowns, seating permanent crowns.
Escorted patients to exam rooms while making friendly conversation to prepare for cleanings and procedures.
Passed instruments to dentist, gently sprayed water, suctioned fluids and mixed materials to support dentists during procedures.
Scheduled cleanings and dental appointments for patients.
Sterilized tools, exam chair, trays and surfaces for clean and safe dental office.
Gathered medical information, dental health history and vitals from patients.
Created bitewing, panoramic and periapical X-ray images for dentist to review.
Positioned patients for treatment by making chair adjustments and prepared necessary equipment for procedures.

Education and Training

Some College (No Degree):General EducationPierce Community College, Woodland Hills, CA

Certificate:Dental Assisting11/1992Bryman College, Winnetka, CA

High School Diploma06/1990Van Nuys Senior High School, Van Nuys, CA

Additional Information

References available upon request.

Resume Overview

Companies Worked For:

Specialty Surgical Center
Elizabeth Mallen, D.D.S.
Los Angeles Unified School District
Valley Dental Center

School Attended

Pierce Community College
Bryman College
Van Nuys Senior High School

Job Titles Held:

Surgery Scheduler
Administrative Assistant
Office Technician
Registered Dental Assistant/Front Desk Receptionist

Degrees

Some College (No Degree) : General Education
Certificate : Dental Assisting 11/1992
High School Diploma 06/1990

Surgery Scheduler Resume Example

Resume Score: 80%

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