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Surgery Coordinator Resume Example

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SURGERY COORDINATOR
Summary
Operate a variety of standard office equipment such as calculator; fax machine, personal computer, and recording devices. Other competencies include alphanumeric filing and answering multi-line telephone systems. Nine plus years of customer service experience and billing experience along with multi-tasking and organizational skills, understanding of Insurance and billing, decision making skills, willingness to learn new tasks and adapt to changing environments. Friendly, courteous, professional, calm, organized, efficient, detail oriented, able to work under stress, professionally groomed.
Highlights

Windows XP, Microsoft Office, Microsoft Works, Microsoft Word, Desktop Publishing, Microsoft Excel, Microsoft Power Point, and Microsoft Publisher, EMR, Misys Tiger, ClinixPM Production, and Chartlogic

Experience
December 2014
to
Current
Cary Orthopaedic Spine SpecialistCary, NCSurgery Coordinator
September 2008
to
November 2014
Cary Orthopaedic Spine SpecialistsCary, NCBack Desk Receptionist/MRI Scheduler
  • Check out of Doctors and Physical therapy Patients Scheduling follow up visits Scheduling Procedures and Diagnostic testing such as: MRI, CT, Bone Scan, Facet, Radio frequency Ablation, Medial Branch Block, and TESI injections Obtaining authorizations from Insurance companies for procedures and Diagnostic testing Assist with collection of past due accounts, collecting co-payments and posting payments to accounts for billing purposes Inputted, retrieved, updated and deleted information from electronic folders and files Maintained records and files on a daily basis and made necessary changes when needed and or problems arise Coded information and invoices in an automated program Worked with people requesting services to resolve problems related to billing Communicated with clients to alleviate crisis while upholding positive image for the company Received, sorted, and distributed mail to office staff and other administrative staff Received, reviewed, checked and verified information on documents, forms and other materials for accuracy and completeness Research system for payment and discrepancies in order to resolve the various issues that arise Demonstrated time management and organizational skills by handling request given by supervisors, directed incoming calls to appropriate personnel, filed paperwork, inquires, and other administrative duties.
April 2007
to
June 2008
Tidewater Physical Therapy, IncNorfolk, VAFront Office Receptionist
  • Check-In patients and verifying, and updated insurance information Balanced charges and receipts daily also making daily deposits Obtaining authorization for Workman's Comp patients to be seen Managed Insurance claims Maintained records and files on a daily basis and made necessary changes when needed and or problems arise Worked with people requesting services to resolve problems related to billing Received, reviewed, checked and verified information on documents, forms and other materials for accuracy and completeness Communicated with Patients to resolve issues as well as insurance agencies to resolve related problems Coded information and invoices in an automated program Filed paperwork for supervisors when necessary and kept documented records of filing activities Inputted, retrieved, updated and deleted information from electronic folders and files Reviewed and audited documentation in automated system to identify correct information of files on a monthly basis Assist with collection of past due accounts Research system for payment and discrepancies in order to resolve the various issues that arise Communicated with clients to alleviate crisis while upholding positive image for the company Completed follow up phone calls for the administration on duty Received, sorted, and distributed mail to office staff and other administrative staff Received incoming call to correct any issues and resolve problems Communicated effectively with other personnel to gather and verify information Demonstrated time management and organizational skills by handling request given by supervisors, directed incoming calls to appropriate personnel, filed paperwork, inquires, and other administrative duties.
February 2003
to
April 2006
Foot and Ankle Associates of NCNorfolk, NCBilling Specialist
  • Managed Insurance claims for a physician specialist office Maintained records and files on a daily basis Worked with Clients requesting services to resolve problems related to billing Received, reviewed, and verified information on documents, forms and other materials for accuracy and completeness Compiled data for reports in response to specific requests or instructions Communicated with customers to resolve issues as well as insurance agencies to solve related problems Coded information and invoices in a n automated program Filed paperwork for supervisors when necessary and kept documented records of filing activities Inputted, retrieved, updated and deleted information from electronic folders and files Reviewed and audited documentation in automated system to identify correct information of files on monthly basis Assist with collection of past due accounts Research system for payment and discrepancies in order to resolve the various issues that arise.
Education
May 2003
Tarboro High SchoolTarboro, North CarolinaHigh School Diploma
8/05
Edgecombe Community CollegeTarboro, North CarolinaRespiratory TherapyRespiratory Therapy
07
Tide Water Community CollegeVirginia Beach, VirginiaRespiratory TherapyRespiratory Therapy
Skills
administrative, administrative duties, billing, Clients, Desktop Publishing, documentation, filing, forms, image, injections, Insurance, materials, Microsoft Excel, mail, Microsoft Office, office, Microsoft Power Point, Microsoft Publisher, Windows XP, Microsoft Word, Microsoft Works, Misys, organizational skills, personnel, Physical therapy, Radio, Research, Scheduling, phone, time management
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Resume Overview

Companies Worked For:

  • Cary Orthopaedic Spine Specialist
  • Cary Orthopaedic Spine Specialists
  • Tidewater Physical Therapy, Inc
  • Foot and Ankle Associates of NC

School Attended

  • Tarboro High School
  • Edgecombe Community College
  • Tide Water Community College

Job Titles Held:

  • Surgery Coordinator
  • Back Desk Receptionist/MRI Scheduler
  • Front Office Receptionist
  • Billing Specialist

Degrees

  • High School Diploma
    Respiratory Therapy
    Respiratory Therapy

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