Support Staff Resume Example Company Name

SUPPORT STAFF

Professional Summary

Caring team member with versatility in adapting to diverse needs of clients, help to develop targeted treatment plans to support individual needs. Building personal confidence among clients suffering from varying disorders as well as the disease of addiction. Deliberate planning and thoughtful organization. Seasoned at completing clerical and administrative work. Resourceful.

Skills

Ease with Computers and Technology
Microsoft Office Suite
Meticulous Attention to Detail
Confidentiality and Data Protection
Verbal and Written Communication
Document and File Management

Medical Records Management
Patient Management
Indirect Patient Care
Patient Assessments
Treatment planning

Work History

09/2020 to CurrentSupport StaffCompany Name | City, State

Answered telephone and assisted callers by providing information or directing to appropriate employee.
Communicated with clients on behalf of staff to relay messages and information.
Completed simple maintenance tasks for facility upkeep.
Attended training sessions to stay updated on procedures and services.
Completed forms, reports, logs and records to quickly handle all documentation for human resources.
Provided administrative services, including phone and email correspondence, making copies and handling incoming and outgoing mail and faxes.
Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
Guided clients in effective therapeutic exercises integrated from Cognitive Behavior Therapy and Dialectical Behavior Therapy (DBT).
Worked collaboratively with other mental health professionals to provide consistent care and minimize diversion.
Observed and monitored client behavior and responses to treatment.
Delivered client assessments for those struggling with addiction or relationship issues and implemented strategies based on client needs.
Administered and monitored psychiatric medications and recommended clinical interventions for acute conditions.
Consulted with other staff members regarding treatment plans as deemed appropriate by team leader.

10/2013 to 06/2016Marketing ManagerCompany Name | City, State

Assessed marketing copy, art comps and final designs and compared with established specifications.
Boosted brand awareness and generated leads while managing internal and external marketing campaigns and programs.
Capitalized on industry and marketplace trends to strategize marketing solutions and enhance business operations.
Coordinated meetings between project members and clients to develop ideas, discuss progress and set goals.
Created company brand messaging, collateral materials, events, promotional strategies and product commercialization.
Briefed senior executives on monthly projections, product launches and other marketing plans.
Designed, implemented and enhanced national marketing initiatives to maximize outreach and product sales.
Maintained complete database of all files, contacts and project materials.
Organized contacts and orchestrated innovative marketing campaigns to boost awareness, engagement and sales.

08/2011 to 05/2013Interaction DesignerCompany Name | City, State

Negotiated contracts and timelines with service providers
Investigated new and emerging software applications within industry to design, select, implement and use administrative information systems effectively.
Suggested enhancements to product design that would improve user experience.
Contributed to creative process through original ideas and inspiration.
Made collateral to support various marketing campaigns and visually communicate concepts.
Researched industry trends and evaluated competitive products.
Presented concepts, copy and art during internal and client reviews.
Managed technological considerations to meet defined goals.
Collaborated with art director to implement artistic vision.
Preserved branding standards of assigned accounts.
Anticipated design issues and proved to be proactive in developing effective solutions.
Managed client relationships and expectations for creative projects with varying budgets and objectives.

05/2008 to 08/2011Junior CopywriterCompany Name | City, State

Wrote social media outreach posts on both informational and promotional topics.
Participated in internal interdisciplinary efforts to produce deliverables featuring diverse media content.
Edited content produced by senior executives, modifying text to conform to company-wide branding standards and publication guidelines.
Wrote advertising copy for online content, adhering to employers' overarching brand identity and personality.
Sourced third-party content and contributions to expand internal publication diversity.
Drafted scrips for video-based communications, formatting copy specifically for visual presentation and video production needs.
Collaborated with customer outreach personnel to ascertain audience demographics, incorporating collected data into future copy.
Liaised with content partners to develop short and long-term media outreach strategies.
Provided editorial guidance to other departments, including marketing team devoted to delivery of top-quality content.
Produced original, creative content for promotional advertisements and marketing materials.
Collaborated with creative director and copywriting team in completing all phases of client projects from planning to on-time completion of quality deliverables.

Education

05/2008Bachelor of Arts | Advertising And MarketingAcademy of Art University, City, State

Certifications

RADT

Completion of approved nine-hour Orientation Course consisting of ethics, professional boundaries and confidentiality

Resume Overview

School Attended

Academy of Art University

Job Titles Held:

Support Staff
Marketing Manager
Interaction Designer
Junior Copywriter

Degrees

05/2008 Bachelor of Arts | Advertising And Marketing

Support Staff Resume Example

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