SEARCH

SEIU Local 49 - Support Specialist Resume Example

Resume Score: 70%

Love this resume? Build Your Own Now
SUPPORT SPECIALIST
Objectives
Quality-focused professional with a positive attitude, committed to approaching administrative tasks with tenacity and attention to detail.
Skills
  • Excellent communication skills
  • Professional phone etiquette
  • Works well under pressure
  • Ability to learn new programs quickly and efficiently 
  • Ability to troubleshoot and problem solve
  • Accurate detailed data entry
  • Competently performs without direct supervision and able to contribute to the success of a team
  • Demonstrated ability to prioritize work tasks and meet objectives
Work History
SEIU Local 49 Support Specialist | 3536 SE 26th Ave. Portland, OR | August 2014 - Current
    Front desk receptionist and Support Specialist. Assistant to the Executive  Assistant of the Local 49 President.
  • Greet and assist all visitors, including elected officials, members, vendors and interview candidates.
  • Answer, assist and redirect all front desk incoming calls on a multi-line phone system.
  • Open and properly distribute incoming mail. Post outgoing mail. Frequently work with Communications Director to complete large mailers on unpredictable, sensitive time lines. Creation of mailing lists via VAN(membership database) and MS Excel, mail merge via Microsoft Word, print, cut and post all SEIU Local 49 mailers. Print and distribute all employee notices.
  • Order, distribute, organize and upkeep of office supplies and company merchandise. 
  • Management of the SEIU local 49 Union Hall calendar via MS Outlook. Show and inform guests of rules and procedures within the hall. Add contacts to MS Outlook contact groups.  
  • Work with admin and the communications Director to plan and coordinate logistics and materials for Bargaining Agreements, board meetings, steward training's, member events, large rallies and staff events.
  • Data entry of all new member applications, contributions and event participation in the member database, and VAN via excel and file/ e-file. Produce weekly reports for staff and admin via the member database and MS Excel.
  • Management of Political calendar via Google Calendars for the Political Director.
  • Research and respond to all inquiries from the member's Pension Fund.
  • Booking hotels and event space for staff and members.
Heron Publishing Sales Consultant | 4432 Commercial Way Spring Hill Fl, 34606 | April 2014 - August 2014
      Travel Sales professional.
  • Print, web and mobile advertising sales for The Chamber of Commerce Visitor and Business Directories within the state of Florida.
  • Completed data entry, tracked over 200 Chamber member leads and sales, and maintained detailed notes in the tracking system.
  • Compiled company information and related material and distributed it to candidates.
  • Obtained signatures for financial documents and internal and external invoices.
  • Coordinated, scheduled and arranged meeting and travel calendars, including business and social events.
  • Served as liaison between the finance, IT and marketing departments.
  • Extensive travel, time management and problem solving.
  • Answered and managed incoming and outgoing calls while recording accurate messages.
  • Execute monthly sales goals.
JcPenney Fine Jewelry Sales Expert | 400 Dubois Rd. Cookeville, TN 38501 | April 2011 - April 2014
  • Effectively communicated with and supported sales, marketing and administrative teams on a daily basis.
  • Conducted weekly walk-throughs with the manager to discuss interior visual displays, including store window presentation.
  • Scheduled weekly inventory pickups and deliveries with vendors.
  • Restocked inventory every day and reviewed cash operation data to verify proper replenishment.
  • Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot.
  • Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.
  • Built long-term customer relationships and advised customers on purchases and promotions.
  • Helped drive sales goals and achieve monthly quotas.
  • Routinely answered customer questions regarding merchandise and pricing.
  • Operated a POS system to itemize and complete an average of number customer purchases.
  • Created and maintained an organized database to develop promotional sales.
  • Dedicated to continuously improving sales abilities and product knowledge.
  • Contacted customer to follow up on purchases, suggest new merchandise and inform them about promotions and upcoming events.
  • Set up and explained new membership contracts.
Mitchell Media Page designer and Proof Reader | P.O. Box 129 Livingston, TN 38570 | January 2011 - April 2011
  • Formatted text and photography for The Livingston Enterprise Newspaper.
  • Generated page-layout for the Lifestyle, School and obituary pages.
  • Use of Adobe Photoshop.
  • Proof read for three newspaper publications, The Livingston Enterprise, The Herald Citizen and The Jackson County Sentinel.
Sephora Sales Expert | 2223 N Westshore Blvd Tampa, FL 33607 | April 2005 - December 2010
  • Engaged with customers in a sincere and friendly manner.
  • Responded to customer questions and requests in a prompt and efficient manner.
  • Contributed to team success by exceeding team sales goals by 100%.
  • Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices.
  • Greeted customers in a timely fashion while quickly determining their needs.
  • Attended sales training camp and brought best practices leadership back to the company.
  • Built relationships with customers and the community to establish long-term business growth.
  • Promptly resolved all customer requests, questions and complaints.
  • Responded to all customer inquiries thoroughly and professionally.
  • Planned and led training sessions to promote sales team professional development and sales goal reinforcement.
Education
High School Diploma SpringStead High School 3300 Mariner Blvd, Spring Hill, FL 34606 | 1998
Build Your Own Now

Resume Overview

Companies Worked For:

  • SEIU Local 49
  • Heron Publishing
  • JcPenney
  • Mitchell Media
  • Sephora

School Attended

  • SpringStead High School

Job Titles Held:

  • Support Specialist
  • Sales Consultant
  • Fine Jewelry Sales Expert
  • Page designer and Proof Reader
  • Sales Expert

Degrees

  • High School Diploma

Where can I find a SEIU Local 49 Support Specialist resume example in Portland, Oregon ?

This is an actual resume example of a Support Specialist who works in the Office Assistants Industry. LiveCareer has 151594 Office Assistants resumes in its database. LiveCareer’s Resume Directory contains real resumes created by subscribers using LiveCareer’s Resume Builder.

Advertisement

Similar Resumes

View All

Short Term Assistant

Samantha Taylor Unruly Blue Co

Miami, Florida

Posted 778 days ago
Browse All Resumes