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Support Engineer Resume Example

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Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Summary
Around 3 years of industry experience that includes Full Stack Development, Product Support and Unit testing of various projects. Development Experience: Worked on Product Support, implementing back-end functionality using Java and front end experience with Ajax, JavaScript, jQuery, AngularJs. Very good experience in RDBMS like Oracle and SQL. Very good experience in Agile Project Methodology.
Skills
C, C++, HTML, CSS, Java, C#, AJAX, JSP, jQuery, AngularJS and JavaScript.  
Operating Systems: Windows, Linux, and Mac.

Tools: Eclipse, Xilinx, Adobe Dreamweaver, Drupal & WordPress (beginner) and Bugzilla,

Database Systems: MySQL, Oracle 10g.

Education and Training
California State University Long Beach, Expected in May 2015 Master of Science : Computer Engineering - GPA : Computer Engineering 3.5/4.0
Anna University Chennai, Expected in July 2012 Bachelor of Engineering : - GPA : 7.0/10.0
Experience
Motion Recruitment - Support Engineer
Philadelphia, PA, 03/2016 - Present
  • TIBCO ActiveMatrix (AMX) is a scalable and extensible platform for developing, deploying, and managing applications that conform to a service-oriented architecture.
  • As a Product Support Engineer, I empathize with customer on various product needs, issues and recommend customer needs and product road maps to product and engineering team Help in solve complex problems and resolve customers technical and product related issues Utilize customer data to initiate product improvement and enhancement Perform root cause analysis and suggest enhancements to product manager & development teams.
- Front End Developer
Irvine, CA, 02/2016 - 03/2016
  • Developed a web client to manage data gathered from POS systems across all Walmart locations Worked on JavaScript, jQuery, Html, CSS.
  • Tasks Performed: Frontend Design and Development.
  • Tools and Languages worked on: Ajax, JavaScript, jQuery, HTML, CSS.
Motion Recruitment -
, , 09/2015 - 01/2016
  • Developed a web portal to manage employees and their client and contract location Worked on JavaScript, jQuery, Html, CSS, JSP, JAVA and mySQl.
  • Tasks Performed: Frontend Design and Development.
  • Tools and Languages worked on: Ajax, JavaScript, jQuery, AngularJs, HTML, CSS.
Bickford Senior Living - Web Developer Intern
, , 09/2014 - 12/2014
  • Developed a web client for Admin portal.
  • Worked on JavaScript, jQuery, Html, CSS and Ajax request/response on REST API.
  • Worked in a Scrum Agile process with two week iterations delivering new features and working software at each iteration.
  • Tasks Performed: Frontend Design and Development.
  • Tools and Languages worked on: Ajax, JavaScript, jQuery, HTML, CSS.
Leggett & Platt, Incorporated - Assistant Systems Engineer
, , 08/2012 - 08/2013
  • Developed a project for online shopping portal (Java Web Application) Team Member in Bank of America project, Created data linked diagrams and flow charts for project scenario using MS Visio.
  • Tasks Performed: User Interface designing, Java development and testing.
  • Tools and Languages worked on: Eclipse, Putty, J2EE, HTML, CSS, Bugzilla, JIRA, SVN and MySQL.
Bickford Senior Living -
Battle Creek, MI, -
  • Design and development of Web Client (Ajax, jQuery, JavaScript, Html, CSS).
  • Design and development of a web Portal that gathers data about POS system from Excel sheets, Converts it to JSON, And displays them in a sortable, searchable table, with color codes based on current status of the POS system in all locations.
  • Kinectra, LLC Full Stack Design and development of Web Portal (Ajax, jQuery, JavaScript, Html, CSS).
  • Design and development of a web application that allows the Human resources to track employee's contract, Client location, End date, Job duties, Pay and skillsets.
Bickford Senior Living -
Carmel, , -
  • Design and development of Web Client for Admin Portal (Ajax, jQuery, JavaScript, Html, CSS).
  • Developed a web client for Admin Portal which has REST API as backend, which allows admin to manage (Create, Update, Delete) different types of yapps (Chats) like permanent, public and event (Eventbrite) related yapps and different types of users and also statistically analyze and displays Monthly/Daily Users.
Bickford Senior Living -
Crawfordsville, , India -
  • Design of a Web Application for Online Shopping Portal (Language used: Html, CSS, JavaScript, Java, and oracle).
  • Design and development of a web application that allows the inventory manager of a telecom store to update the stock, track and manage defective products and maintain shipping details.
Bickford Senior Living -
City, STATE, USA -
  • Design of a Web Application for Hospital Management System (Language used: Html, JSP, CSS, JavaScript, Java, and MySQL).
  • Designed a UART system in Verilog to interface with Xilinx Picoblaze 8-bit microcontroller.
Skills
Adobe Dreamweaver, Agile, AJAX, API, C, C++, charts, color, CSS, Client, Database, designing, Drupal, Eclipse, Engineer, features, HTML, Human resources, inventory, J2EE, Java, JSP, JavaScript, jQuery, JSON, Linux, Mac, managing, C#, Excel, Windows, MySQL, Operating Systems, Oracle, POS, product improvement, product manager, Programming, Scrum, shipping, telecom, TIBCO, User Interface, Verilog, Visio, Web Portal

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Resume Strength

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Resume Overview

School Attended
  • California State University
  • Anna University
Job Titles Held:
  • Support Engineer
  • Front End Developer
  • Web Developer Intern
  • Assistant Systems Engineer
Degrees
  • Master of Science
  • Bachelor of Engineering