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Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Highlights
Microsoft Office (Word, Excel, PowerPoint, and Access) Performed 6S (Lean) Critical thinking, decision making, and problem solving Knowledge of The Art of the Possible handbook
Experience
07/2006 to Present
SUPPLY TECHNICIAN / PRODUCTION CONTROLLER Bickford Senior Living , ,
  • Conducts extensive searches for information pertaining to complex and/or unusual supply transactions.
  • Translates blueprints, specifications, and calculations of engineers, architects; uses software to review weapon drawings.
  • Retrieves data and use data to respond to a variety of customers, program review, and vendor inquiries.
  • Utilized G097 to reverse, trigger, approve, and delete operation for production.
  • Performs research to assist in determining appropriate current and future supply requirements.
  • Use Automated Bill of Material (ABOM) and Material Processing System (MPS) for requisitioning assets.
  • Knowledge of Maintenance Work Request (MWR) which allows production to input the defects they find on the aircraft.
  • Updates and utilizes Concerto on a daily basis to give upper management status updates on supply parts and to prioritize the production work schedule.
  • Used DECAST to monitor the labor on the aircraft.
  • Working knowledge of the Standard Base Supply System (SBSS).
  • Utilizes the Maintenance Operation Material Management and Analysis Support Database (MOMMAS) to track backorders and to provide status.
  • Researches different databases to include D035/D043 to extract data; researches problems surfaced by customers and resolves issues or route to appropriate analyst with information setting forth findings.
  • Examines backorder report in Role Oriented Consolidate Information System (ROCIT) and Center of Parts Activity (COPA) and takes action to prevent deficiencies and reduce MICAPS requirements.
  • Enters data in multiply databases; coordinates actions with transportation, production, or other supply units.
  • Determines stock levels needed for non-recurring, specialized items based on usage, inventory, project demands, seasonal demands, changing customer needs, and projected depletion.
  • Prepares recurring and special reports; compiles statistics from data requiring substantial analysis, interpretation, and development of new formats.
  • Assignments encompass a variety of problem situations and are performed with considerable independence.
  • Analyze statistical data, metrics, and service tickets to assess customers support; evaluate gathered information to improve Customer Relationship Management (CRM) and product quality.
  • Prepares charts for briefings on performance and capabilities of different supply organizations and sources.
  • Prepares recurring status reports.
03/2006 to 07/2006
Avita Medical Limited , ,
  • Perform location surveys material handling, examining, and identifying.
  • Single handily ran receiving section and processed transshipments.
  • Process and packs small arms and fields artillery material using the Distribution Standard System (DSS).
  • Verifies each item against enclosed documents to ensure correct stock or serial number, nomenclature and quantity are identified.
  • Receive, upload, and process incoming shipment from numerous carriers, such as Roadway and/or Yellow.
  • Stage material for transfer directly to customer or into storage while utilizing one or more types of material handling equipment.
  • Enter receiving and location data into Distribution Standard System (DSS) or a remote terminal.
  • Receives, examine, and identify hazardous material.
  • Inspects hazardous material.
10/2005 to 03/2006
QUALITY CONTROL SPECIALIST Bickford Senior Living , ,
  • Performed scheduled and unscheduled compliance audits as required to meet and exceed company requirements.
  • Performed diagnostics test, using measuring devices and instruments.
  • Perform in process, procedure compliance checks to validate quality of work performed, also conducts root cause analysis and follow-up for Corrective Action Request while utilizing the DSS system.
  • Supervised inventory/audit teams and prepare spreadsheets for error reports.
  • Analyzes interrelationships of data in different databases to ensure consistency and accuracy.
  • Maintained, recorded, and reported any defects found on M-4 rifles.
  • Responsible for reporting any defective M-4 rifles prior to personnel checking them out.
  • Writes internal technical procedures and instructs others as necessary to ensure all requirements and deadlines are met.
  • Performs comparative analyses of reports of supply activities submitted by lower echelons.
  • Analyze statistical data, metrics, and service tickets to assess customer support; evaluate gathered information to improve Customer Relationship Management (CRM) and product quality.
  • Collect, report, and provide data to management regarding quality issues found during the inspection process.
  • Performs inspections against established specifications using specialized instruments and process knowledge.
  • Prepared reports and completed paperwork pertaining to inspections.
  • Read and interpreted technical data and drawings.
03/2000 to 10/2005
INVENTORY MANAGEMENT | UNITED STATES AIR FORCE , ,
  • Inputs screening requests to obtain logistics data on existing national stock numbers.
  • Provides supply support for production, overhaul, repair operation for equipment and/or parts requiring special handling and plans/determines the distribution and position of among using activities.
  • Supervised the shipping and receiving processes.
  • Evaluated suppliers of parts to make sure it was cost effective.
  • Prepared documentation that accurately recorded the quality, quantity, type, style, and any other identifying characteristic of the inventory that would help avoid loss or theft.
  • Tracked the inventory to meet customer needs and avoid overstocking items; which ties up money and creates storages problems in the long run.
  • Supports Air Force managed items with the use of repair requirement computation, maintenance support plans, and other related documents while deployed to Qatar.
  • While station in Okinawa, Japan appropriately made adjustments to depot or contractor's repair requirements after analyzing and reviewing data.
  • Determines and establishes new procedures needed to accommodate unique program requirements.
  • Coordinates with sources of supply/ contractors to prevent delivery delays and processes accelerated delivery request.
  • Conducts extensive and exhaustive research of catalog databases and information to locate more cost effective available substitutes and new products to complete complex requisitions.
  • Through extensive fact finding, resolving discrepancies which experienced lower grade employees have been unable to resolve.
  • Research and provide guidance when situations are encountered which are not covered by specific guideline; researches manuals, regulations, plans, and other directives for evaluation/development of new or revised policies/procedures.
  • Apply LEAN methods to order fulfillment to streamline processes and improve support accuracy; seeks out improvement opportunities in existing systems.
  • Compiles special reports in response to audit, Inspector General (IG), and other request.
  • Primary point for submission and preparation of supply items requests, whether received by radio, telephone, intercom, teletype, or mail.
  • Process inputs to update the internal records accordingly.
  • Established, maintain, and prepare inputs to add, change, or delete Interchangeable/Substitute Group (ISG) records.
Education
Expected in 2017
BACHELOR OF SCIENCE: Information Technology / Networking and Communication Management
DEVRY UNIVERSITY - ,
GPA:
Information Technology / Networking and Communication Management
Expected in APRIL 2014
IT / Computer Networking (AAIT/N-013A): Business
ASSOCIATES AXIA COLLEGE OF UNIVERSITY OF PHOENIX - ,
GPA:
Business
Expected in MAY 2013
CERTIFICATE |:
- ,
GPA:
Expected in FEBRUARY 2013
| ROBINS AIR FORCE BASE Major: Microsoft Access (Course: MRXCPS0005000SU) 8 Hours of Training:
- ,
GPA:
Expected in SEPTEMBER 2012
| ROBINS AIR FORCE BASE Major: The Mindset of Leadership (Course: MOL-S) 4 Hours of Training:
- ,
GPA:
Expected in JULY 2012
| ROBINS AIR FORCE BASE Major: Hazardous Material Handling (Course: MRXMAS0058100SU) 1 Hour of Training:
- ,
GPA:
Expected in
| ROBINS AIR FORCE BASE:
- ,
GPA:
Expected in JUNE 2012
Microsoft Word (Course: MRXCCS0003001SU) 16 Hours of Training:
- ,
GPA:
Expected in
| ROBINS AIR FORCE BASE Major: Electronic Technical Order Library (ETOL) (Course: MRXMAS0003900SU) 2 Hours of Training:
- ,
GPA:
Affiliations
Skills
streamline, AIR FORCE, analyst, Art, blueprints, catalog, charts, compliance audits, Computer Networking, Critical thinking, Customer Relationship Management, CRM, customer support, databases, Database, decision making, delivery, documentation, forth, functional, inspection, Inspects, Inspector, interpretation, inventory, Leadership, logistics, Access, Microsoft Access, Excel, mail, money, Microsoft Office, PowerPoint, Word, Microsoft Word, personnel, policies, problem solving, processes, Profit, quality, radio, Read, receiving, reporting, requirement, Research, shipping, spreadsheets, statistics, surveys, telephone, transportation, type, unique
Additional Information
  • Awards & Decorations AWARDS Received Group Level Coin March 2016 for have an outstanding DIFM program saving the Air Force millions of dollars Civilian of the Quarter 2014 Air Force Outstanding Unit Award Air Force Good Conduct Medal National Defense Service Medal Air Force Longevity Service Air Force Training Ribbon Joint Meritorious Unit Award

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Resume Overview

School Attended

  • DEVRY UNIVERSITY
  • ASSOCIATES AXIA COLLEGE OF UNIVERSITY OF PHOENIX

Job Titles Held:

  • SUPPLY TECHNICIAN / PRODUCTION CONTROLLER
  • QUALITY CONTROL SPECIALIST

Degrees

  • BACHELOR OF SCIENCE
  • IT / Computer Networking (AAIT/N-013A)
  • CERTIFICATE |
  • | ROBINS AIR FORCE BASE Major: Microsoft Access (Course: MRXCPS0005000SU) 8 Hours of Training
  • | ROBINS AIR FORCE BASE Major: The Mindset of Leadership (Course: MOL-S) 4 Hours of Training
  • | ROBINS AIR FORCE BASE Major: Hazardous Material Handling (Course: MRXMAS0058100SU) 1 Hour of Training
  • | ROBINS AIR FORCE BASE
  • Microsoft Word (Course: MRXCCS0003001SU) 16 Hours of Training
  • | ROBINS AIR FORCE BASE Major: Electronic Technical Order Library (ETOL) (Course: MRXMAS0003900SU) 2 Hours of Training

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