Supervisor Supportive Living Resume Example

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Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
Professional Summary

Goal-driven Healthcare Administration professional well-versed in recruiting, training and managing employees to provide exceptional resident services. Highly organized and hardworking with excellent planning and program management skills.

  • Patient education and counseling
  • Drug inventory management
  • Relationship building and retention
  • Wellness services
  • Inventory and restocking
  • Healthy meal preparation
  • Staff Management
  • Medication dispensing
  • Training and mentoring
  • Team Building
Work History
Supervisor Supportive Living, 09/2013 to 01/2018
Res-Care, Inc.Vinton, VA,
  • Led, directed and motivated others to innovate and excel.
  • Applied reason, logic, and advanced problem-solving skills to resolve complex and sensitive issues.
  • Motivated and supervised [Number] [Job title] and [Job title] in delivering quality patient care.
  • Communicated with patients, ensuring that medical information was kept private.
  • Created customized care plans, working with hospital staff and families to assess and meet individual needs.
  • Ordered all pharmacy supplies and kept check on inventory levels.
  • Developed and updated policies and procedures, maintaining compliance with statutory, regulatory and local, state and federal guidelines relating to HIPAA, benefits administration and general liability.
  • Discussed medical histories with patients in effort to provide most effective medical advice.
  • Offered patients and patrons information on various immunizations including flu, DTaP and HPV vaccines.
  • Scheduled surgeries, managed pre-certifications and verified insurance coverage.
  • Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
  • Implemented successful healthcare program through professionalism, quality of care, medical teaching and patient satisfaction.
DSP Direct Supportive Professional, 07/2010 to 09/2013
Benchmark AWSCity, STATE,
  • Monitored progress and documented patient health status changes to keep care team updaed.
  • Delivered compassionate care to improve and enhance patient lives.
  • Administered medication as directed by physician.
  • Developed rapport to create safe and trusting environment for care.
  • Assisted disabled clients to support independence and well-being.
  • Minimized injuries to staff or patients through support or restraint to control patient movements.
  • Consulted with different healthcare disciplines to offer important mental health support to patients.
  • Assisted patients adjusting to hospital procedures using highly structured settings.
  • Maintained clean, safe and well-organized patient environment.
  • Updated patient files with current vitals, behaviors and other data relevant to treatment planning.
  • Remained alert to problems or health issues of clients and competently responded.
  • Helped clients maintain optimal health by overseeing medication administration and all doctor's appointments.
  • Planned, prepared and served meals and snacks according to prescribed diets.
  • Recorded vital signs, such as temperature, blood pressure, pulse, or respiration rate, as directed by medical or nursing staff.
  • Completed regular check-ins and progress report for each client.
  • Maintained strong connections within caregiver community to gain continuous knowledge.
  • Performed household tasks such as laundry, dusting, washing dishes and vacuuming.
  • Cooked meals and assisted patients with eating tasks to support healthy nutrition.
  • Helped clients with hygiene-related tasks such as brushing teeth, bathing, grooming and toileting.
  • Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
  • Laundered items, changed sheets and made bed to keep patients' bedroom clean.
  • Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.
  • Kept household areas clean and well-stocked, ran errands, managed laundry and completed weekly grocery shopping.
  • Monitored and assisted residents through individual service plans.
  • Transported clients to and from medical appointments with safety and efficiency.
  • Replaced bandages, dressings and binders to care for wounds and encourage healing.
  • Scheduled daily and weekly care hours for client caseload.
  • Documented residents' behavior in terms of mental status, sleeping and eating patterns in medical record books.
  • Monitored clients' overall health and well-being and noted any significant changes.
  • Recorded status and duties completed in logbooks for management.
Sold Our Trucking Co., 02/2008 to 07/2010
Ohio Valley Leasing Co.City, STATE,
Clerical, 03/1982 to 02/2008
Owned Trucking Co Ohio Valley Leasing Co.City, STATE,
  • Reviewed time sheets, prepared attendance reports and processed payroll for office staff.
  • Delivered clerical support by handling range of routine and special requirements.
  • Provided clerical support to company employees by copying, faxing and filing documents.
  • Monitored supervisor's work calendar and scheduled appointments, meetings and travel.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Scheduled appointments, forwarded phone calls and completed [Task] on multi-line office phone.
  • Received and routed business correspondence to correct departments and staff members.
  • Maintained organized files and stocked supplies to support team needs and maximize performance.
  • Responded to inquiries from callers seeking information.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Mentored, trained and supported new staff members in office policies and procedures.
  • Set up offices and put together all HR documentation for new staff members.
  • Completed accurate and efficient AP/AR actions and resolved discrepancies to maintain compliant accounts.
  • Interacted with customers by phone, email or in-person to provide information.
  • Composed sensitive, confidential reports and documentation.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Maintained records of material flow, compiling and organizing related data.
High School Diploma: , Expected in 05/1979
Franklin County High School - Brookville, IN
Enjoy spending time with my family and friends crafting and floral designs

II love spending quality time with my family and friends on vacation and having cook outs and game nights

My crafting And floral designing is very Therapeutic for me

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Resume Overview

School Attended
  • Franklin County High School
Job Titles Held:
  • Supervisor Supportive Living
  • DSP Direct Supportive Professional
  • Sold Our Trucking Co.
  • Clerical
  • High School Diploma

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