Cedar Hill Farm - Supervisor Resume Example

Managed the reception area, including greeting visitors and responding to telephone and in-person requests for information. Designed electronic file system and maintained electronic and paper files. Made copies, sent faxes and handled all incoming and outgoing correspondence. Ran invoices and reports for all departments. Handled the input of all inventory coming in to the facility. Tagged all accounts payable in a timely fashion to be sent to main office for payment. Ordered all supplies and drafted meeting agendas, supplied advance materials and executed follow-up for meetings and team conferences. Notarized certifications for all material needing such. Managed daily office operations.

I began working in the housekeeping department the year after I graduated from high school. I cleaned rooms and worked in the laundry room for the first year and a half. A position opened up at the front desk and I applied and was accepted. Duties included checking guests in and out, making reservations, in-person and over the phone. I answered the switchboard and directed calls to the proper departments and rooms. Made sure reports and all money and credit card slips were balanced at the end of each shift. After a year at this position, a job for sales and catering receptionist opened up and I applied and was accepted. I answered the phone, routed calls to the correct sales and catering personnel. Handled all the filing, faxes, mail, mass mailings for seasonal events. Maintained all office supplies.. Greeted clients as they arrived for their events. Spent about 8 months in this position and a position for catering manager opened up.. I moved to this position and was responsible for booking conference and meeting rooms, hotel rooms for large and small groups. Made sure all meeting rooms and conference rooms were set-up in a timely fashion and that all details were executed to the clients wishes. Handled the set-up and execution of all seasonal parties and made sure mass mailings were done and sent out on time. Made sure the food and beverage department had the clients breaks, lunches, dinners, cocktails, etc. were set-up and properly laid out on time and properly prepared. Took prospective clients to lunches and dinners as needed. Any other duties that were assigned by the General Manager of the hotel.