Experienced licensed health care provider and program manager excelling in delivery of patient care systems, spearheading program development and strategic complex problem solving skills.
Managed day-to-day operations of a behavioral health clinical staff serving 145,000 beneficiaries within the catchment area of the Army's largest deployment platform in the Department of Defense. Reorganized business practices and quality assurance measures for best practice throughout the Army's largest Department of Social Work resulting in significantly improved access to care and increased workload productivity despite staffing shortages. Recognized by superiors for tremendous leadership capability and selected to lead development of Marriage and Family Therapy Clinic, represent behavioral health in the formation of a Traumatic Brain Injury clinic, and identified as the key note speaker for a community-wide audience of family members of deployed Soldiers. Initiated and lead a collaborative effort with Army Community Service agencies in the establishment and delivery of Couple's Battle-mind support program for Soldiers and their family members.
Provided Behavioral Health support for US Coalition Forces, Iraqi Forces, Department of Defense and Department of the Army personnel, and civilian contractors within combat environment. Conducted psychological assessment and developed multifaceted behavioral health treatment plans for more than 800 individuals and maintained a 98% return to duty rate. Initiated and executed review of local clinical standards and operating practices, engaged in quality improvement practices at various levels of health care delivery across the region. Served as behavioral health consultant to multiple echelons of Commands providing behavioral health assessment of personnel, advised on distribution of medical assets across region, and selected as keynote speaker for several behavioral health conferences in Baghdad, Iraq.
Clinical liaison between Carl R Darnall Army Medical Center, Installation Commands, and local community agencies. Responsible for the coordination and delivery of behavioral health support to all victims impacted by the 5 November 2009 shooting at Fort Hood, Texas. Organized, supervised, and conducted traumatic event debriefings for those highly impacted by the tragedy resulting in immediate clinical care and coordination for follow on services. Served as a member of the Human Dimensions Advisory Team coordinating the evaluation, validation, and reconstitution for Combat Operational Stress Control units that were preparing for deployment to Afghanistan and Iraq areas of operation. Served as local advisor to Public Health Command in conducting epidemiological study of the individuals impacted as well as the impact on the surrounding community. Developed and initiated the treatment methodology and screening procedures for the multi-phased Behavioral Health Campaign Mission on Fort Hood, Texas.
Program director within the Army's largest Military Medical Treatment Facility serving more than 220,000 beneficiaries and managed annual program budget of greater than $500K. Initiated a review and executed change within program operations and implemented strategic realignment and utilization of informatic processes resulting in 100% capture of workload, expedited delivery of services to patients, and recaptured a significant number of patients previously sent to the network for care. Initiated review of all interagency support relationships and established critical communication networks with law enforcement agencies, on and off the installation. In addition, formulated new practice guidelines in working with Texas Department of Family and Protective Services to ensure 100% capture of all cases involving military families across the Fort Sam Houston catchment area. During BRAC Installation realignment and Joint Base operations, served in vital role for the planning and execution of transfer of the entire Family Advocacy Program over to Air Force command and control without an interruption in services to special population.
Served as director of training for a postgraduate level internship program within the Army's largest Military Medical Treatment Facility. Prepared and managed annual budget, developed and implemented governing policy, and established a two year clinical rotation within 12 different clinical settings. Spearheaded efforts in establishing intern training within three different military medical and Joint-Base Operational environments, exposed to state of the art patient simulation settings, and executed weekly educational/didactic seminars focused on professional, military and practice specific areas of expertise. Educational components supported preparation for National Licensure exam and achieved 100% pass rate for all interns taking licensure. Member of SAUSHEC Graduate Medical Education Board and Department of Behavioral Medicine's Education Division Committee.
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