supervisor resume example with 10+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000
Cell:
resumesample@example.com
:
Professional Summary
HEALTH INFORMATION SPECIALIST who excels at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Seeking a role of increased responsibility and authority. Hardworking, Motivated, Reliable, Productive, Self Driven and Dependable. Customer service oriented ,administrative assistant who's skilled in greeting patients, billing and coding , and all aspects of a front office. HIPAA compliant supervisor of medical record chart specialist. Experienced supervisor leading team members for on-time job completion, assigning tasks, training employees, providing feedback, mediate interpersonal conflicts and always implementing company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals.
Skills
Supervising Employees
Microsoft Office Proficiency
Results oriented, Inventory control familiarity
Resourceful, Sharp problem solver, and Dedicated team player
Multi-line Phone Systems
Medical Billing and CPT Coding
HIPAA Compliant
Medical Records Compiling, Purging and Auditing
EMR Systems
Medical Front Office Experience
Data Entry,Insurance Verification and Resolving Complaints
ICD-10 (International Classification of Disease Systems) and ICD-9
Administration and Reporting
Job Assignments and Employee Coaching and Motivation
Safe Work Methods
Managing Operations and Efficiency
Scheduling and Coordinating
Shift Coverage
Daily Transactions and Money Transfers Reviews
Customer Service Satisfaction
Self Starter
Work History
Supervisor, 10/2016 to 09/2020 Downer Edi Limited – , , Pembroke Pines, FL
Supervised multiple employees, verified patient insurance eligibility and added insurance coverages, scheduling and rescheduling, created multiple patient charts, collected patient co-pays and payments.
All patient check in and check out procedures, answered multiple phone lines, followed up phone calls and messages. Billing and coding, insurance claims, submission and payment posting of medical bill payments adjustment and denials, also initiated follow up calls.
Compiled and retrieve charts from other physicians offices, ordered stocks supplies as needed, IT tech help as needed. Traveled from one office to another retrieving medical records, merging and compelling medical records, and auditing medical records for patient compliance and purges. Open and close the doctor office daily, and also assisted with daily cleaning procedures each day.
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
Evaluated employee performance and coached and trained to improve weak areas.
Maintained compliance with company policies, objectives and communication goals.
Worked with management team to implement proper division of responsibilities.
Enumerator, 03/2010 to 09/2010 Sumitomo Electric Group – , , Hollywood, FL
Successfully interacted with customers to expedite data
Guaranteed positive customer experiences and resolved all customer issues regarding the U.S CENSUS
Count families in different areas for the 2010 Census
Verbal and communications skills, Prioritizing tasks, and Compare and Analyzing data.
Traveled door-to-door in assigned communities and requested participation in census interview, clearly explaining process and purpose.
Assisted people in filling out surveys with complete and accurate information.
Maintained records of houses visited, surveys completed and money spent.
Executed follow up visits to houses to resolve survey issues or obtain additional information, expressing appreciation for participation and regret for inconvenience.
Reviewed questionnaire submissions for accuracy and completeness at end of each day, flagging incomplete or problematic surveys for further review.
Dispensed assignments to enumerator team and submitted completed work to supervisors.
Walked door to door and collected demographic information.0
Health Information Specialist Supervisor, 03/2003 to 01/2008 S.F.R.C – , , Doral, FL
Recorded and filled patient data into medical records. Carefully reviewed medical records for accuracy and completion. Entered diagnosis codes based on specific clinical findings and laboratory, radiology, pathology reports, as well as clinical studies in support of existing diagnoses. Followed all federal and state guidelines for release of patient information. Maintained and organized logging systems.
HIPAA Privacy and Security Regulations by appropriately handling patient information. Prepared medical records for transfer, inbound and outbound.
Supervised and maintained two departments, Medical Records Dept, Data Entry Dept, Multitask, and knowledge of all office procedures.
Sorted, scanned and indexed documents, developed workflows and processed workflow reports to keep clinical records maintained in accordance with guidelines.
Monitored and tracked inventory, assigned work tasks and adjusted assignments based on priorities.
Directed and assisted pulling and procurement of medical files according to established procedures.
Reviewed recordkeeping procedures for patients and doctors.
Collaborated closely with physicians and nursing staff to improve quality of patient records documentation.
Recruited and hired top-performing individuals bringing undeniable experience and wealth of skills to organization.
Collected, organized and entered patient data into medical systems.
Retrieved medical data for physicians and patients.
Catalogued patient data in clinical databases and registries according to regulatory practices.
Clerk, 12/2000 to 10/2001 Dade County Property Appraisal – , , Miami, FL
Created and maintained computer and paper based filing. Organized a system for records, reports and documents. Investigated and trouble shoot issues and problems for corrections and drafted responses to urgent requests. All front office procedures, multi-phone lines, typing, file (alpha-numeric), verify deeds, compare and analyze values and tables for correction. Inserted corrections and changes into the computer
Retrieve and pull micro film from the records dept for clarification of values and tables also amending property records to provide accurate customer service.
Interacted with customers in-person to provide information.
Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
Received and routed business correspondence to correct departments and staff members.
Managed multiple projects simultaneously using organizational and analytical skills.
.
Education
: Medical Billing & Coding, Expected in to Florida Technical College - Pembroke Pines, FL, GPA:
: Child Care, Expected in to MIAMI DADE COMMUNITY COLLEGE - Miami,Fl, GPA:
: Customer Service, Expected in to MIAMI DADE COMMUNITY COLLEGE - Miami,Fl, GPA:
: Customer Service, Expected in to D A Dorsey Technical School - Miami,Fl, GPA:
: Security Class D License, Expected in 02/2023 to PASS Security Services - Miami, FL, GPA:
Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.