supervisor resume example with 2+ years of experience
Resourceful Supervisor trained in resolution of critical issues within time-sensitive environment with successful track record of building and maintaining talented teams. Highly organized, energetic and versatile leader committed to continuous improvements. Proven history of motivating staff to work together to achieve targets. Focused Supervisor brings strong background in policy and safety procedure development, implementation and enforcement. Quality-driven leader leveraging exceptional employee training and development capabilities. Brings [Number] years of comprehensive experience supporting business leadership. Customer-oriented Supervisor with [Number] years of hands-on experience overseeing employee performance and offering knowledgeable guidance and support. Expert in [Type] industry best practices and principles of employee management. Blends superb time management and organizational skills to drive group success. Forward-thinking Operations Specialist bringing [Number] years of expertise in [Area of expertise] for [Industry] sector businesses. Critical thinker cultivates rapport with individuals to optimize project goals and output, resolve complex problems and deliver innovative improvement strategies.
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- Resolved customer complaints and adjusted policies to meet changing needs.
- Established and enforced clear goals to keep employees working collaboratively.
- Provided ongoing training to address staff needs.
- Complied with company policies, objectives and communication goals.
- Identified and corrected performance and personnel issues to reduce impact to business operations.
- Maintained operating schedules to provide effective coverage for key areas and achieve objectives.
- Interviewed applicants, recommended individuals for hiring and evaluated staff performance.
- Responded to customer questions regarding products, prices, and availability.
- Maintained safe work and collaboration spaces for night employees.
- Identified needs of customers promptly and efficiently.
- Enforced company policies, answered coworkers' questions and trained new personnel.
- Wrote reports outlining results to facilitate management decision making.
- Tracked outgoing and incoming money of [Business Name] and assisted in quality control management duties.
- Operated cash register, collected payments, and provided accurate change.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
- Helped customers find specific products, answered questions and offered product advice.
- Worked closely with front-end staff to assist customers.
- Processed sales transactions to prevent long customer wait times.
- Accepted cash and credit card payments, issued receipts, and provided change.
- Trained new team members in cash register operation, stock procedures and customer services.
- Wrapped items and bagged purchases properly to prevent merchandise breakage.
- Helped with purchases, locating items and signing up for rewards programs.
- Verified customer age requirement for alcohol or tobacco purchases.
- Answered customer questions, provided store information, and directed customers to designated store areas.
- Processed refunds for worn, damaged, and broken merchandise.
- Directed cleaning, trash removal, and sanitation procedures to keep aisles and register area organized.
- Recommended complementary and discounted items to customers to increase sales.
- Sparked social conversations with customers to provide friendly atmosphere and smooth shopping experience.
- Counted cash, made change, and stored coupons to keep organized and balanced cash register drawer.
- Arranged merchandise for display to highlight new styles, attract customers, and enhance sales.
- Maintained current store, product, and promotional knowledge to drive consistent sales.
- Developed eye for detail and suggested accessories to complement purchase.
- Developed key customer relationships to increase sales.
- Created successful strategies to develop and expand customer sales.
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Resume Overview
School Attended
- Flushing High School
- Queensborough Community College of The City University of New York
Job Titles Held:
- Supervisor
- Cashier
- Salesperson
Degrees
- High School Diploma
- Some College (No Degree)
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