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Supervisor Resume Example

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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Summary

Accountable Retail Associate demonstrating a high level of ownership and initiative. Quick and effective at decision making, while maintaining excellent customer service throughout the sales process.

Organized Retail Merchandiser successful at maximizing profitability by verifying product supplies' appropriateness to consumer demands. Brings expertise in planogram design and staging. Develops effective displays which visually enhance various retail products and increase sales.

Motivational Supervisor with 7 years of experience monitoring, coordinating and allocating efforts of medium to large groups of employees to achieve organizational goals. Proven track record of development and implementation of practical continuous improvement processes. Skilled at managing employee's performance including appraisals, support, training and discipline. Trained in development and maintenance of safe and productive work environments.

Skills
  • POS systems knowledge
  • Organized
  • Friendly and outgoing
  • Floor set design
  • Store maintenance
  • In-store support
  • Active listener
  • Supplier audits
  • Team player
  • Visual displays
  • Fluent in Spanish
  • MS Office proficiency
  • Seasonal promotions
  • Goal-oriented
  • Process improvement
  • Processes and procedures
  • Issue and conflict resolution
  • Public speaking
  • Key accounts and territory management
  • Capital improvement planning
  • Personnel management
  • Lead generation
  • Mentoring and coaching
  • Loss prevention
  • Data analysis and reporting
  • Time management
  • Effective team player
  • Cheerful and energetic
  • Cash handling accuracy
  • Flexible schedule
  • Proficient in MS Office
  • Detail-oriented
  • High-energy attitude
  • Personnel training and development
  • Employee scheduling
Experience
Supervisor, 11/2009 to Current
Charter Spectrum Clearwater, FL,
  • Executed new training initiative to improve skills and develop leaders from within.
  • Realigned workflows with changing business demands by evaluating processes and employee strengths.
  • Monitored employee performance and safety, conducting retraining to correct problems and optimize productivity.
  • Established and enforced clear goals to keep all employees on same level and working collaboratively.
  • Addressed employee and production issues to determine and implement optimal resolutions, preventing wasted resources and maintaining schedules.
  • Identified and corrected performance and personnel issues negatively impacting team and business operations.
  • Established solid working relationships with peers, cashiers and bankers through effective communication, leadership and problem solving skills.
Merchandiser, 01/2019 to Current
Winebow Albany, NY,
  • Consulted with management and advertising teams to plan optimal promotions.
  • Followed prepared sketches and planograms to arrange consistent shelves, racks and bins across 2 locations.
  • Organized appealing and engaging displays to capture customer interest and drive revenue growth.
  • Placed prices and descriptive signage to enhance displays and promote items.
  • Ran weekly and monthly strategy reports to analyze business trends and provide recommendations.
  • Provided feedback on competitor activities and best practices.
Merchandiser, 10/2017 to 12/2018
Winebow Apex, NC,
  • Participated in monthly competitive shopping trips and compiled full reports.
  • Consulted with management and advertising teams to plan optimal promotions.
  • Displayed appropriate signage for products and sales promotions.
  • Followed prepared sketches and planograms to arrange consistent shelves, racks and bins across 15 locations.
  • Organized and located inventory and updated store spreadsheets.
  • Placed prices and descriptive signage to enhance displays and promote items.
  • Managed purchasing process for entire department.
  • Authorized payment of invoices and return of merchandise.
  • Assisted in gathering and moving materials and equipment for assigned displays.
Cashier, 05/2008 to 11/2009
Capital Health Langhorne, PA,
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Read weekly sales inserts and tracked changing prices to remain up-to-date on store promotions.
  • Inspected items for damage and reported issues to supervisor to return unsalable merchandise and obtain replacements for customers.
  • Troubleshot and resolved issues with cash registers, card scanners and printers.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Drove sales and add-on purchases by promoting specific item options to customers.
  • Helped customers find specific products, answering questions and offering advice.
  • Assisted customers with account updates, new service additions and promotional offers.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Monitored sidewalk sales events to protect products, added new merchandise and rang up purchases at outside registers.
  • Notified security of suspected theft, including descriptions of individuals and items stolen to help control store losses.
  • Welcomed customers, offering assistance to help find necessary store items.
Education and Training
High School Diploma: , Expected in 06/2008
to
Indio High School - Indio, CA
GPA:

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Resume Overview

School Attended
  • Indio High School
Job Titles Held:
  • Supervisor
  • Merchandiser
  • Merchandiser
  • Cashier
Degrees
  • High School Diploma