Driven and compassionate healthcare professional with 17 years hands-on experience in fast-paced hospital and outpatient environments. Extensive experience recruiting, developing and managing clinical staff. Expert in planning and organizing activities consistent with agency goals and mission. Accountable and responsible with a strong focus on patient wellness and customer service.
Professional Training and Development
Multi-unit operations management
Work flow planning
Relationship and team building
Performance criteria tracking
Problem resolution ability
Hiring and retention
Training and development
Competency in procedure development
Government relations knowledge
Quality assurance and control
Healthcare billing and coding proficiency
Budgeting and resource management
Cost reduction and containment
Computerized charting specialist
Microsoft Office Suite expert
Hardware and software upgrade planning
Personnel management, Personnel training and development, hiring, interviewing, coaching, counseling, process improvement, problem solving, customer service and satisfaction, Billing, Payroll, Budget, inventory management, scheduling, training, quality control, quality improvement.
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