Results-oriented supervisor with over 7 years of experience and 10 years experience as a soldier in the US Army, 7 of those years as a Fire Support NCO for DELTA-CO 1-143rd AIRBORNE INFANTRY.
Dedicated to driving satisfaction through leadership of effective customer-focused teams. Excellent attention to detail with proven capabilities to reach and exceed aggressive sales and customer retention goals.
Experienced production leader with knowledge about fabrication practices and regulatory requirements. Capable of directing and motivating employees to accomplish challenging performance and quality objectives. Successful at keeping costs under control and employee job satisfaction high while promoting safety and compliance.
Looking to help grow individuals in the company, the company itself and personally within the company.
Supervisor, 01/2019 to Current Flagship Towing – Leander, Texas
Oversaw and lead crews in the fabrication and installation of new and used private docks and marinas on lake Travis in Austin Texas
Conducted routine inspections of incoming materials to check quality and compliance with established product specifications
Oversaw and optimized work of 4-6 dock hands performing high-quality marina and dock work
Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands
Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts
Evaluated employees' strengths and assigned tasks based upon experience and training
Identified individual employee's unique work styles and adapted management methods
Repaired various types of metal and wood working equipment to keep jobs moving smoothly, informing the owner or operations manager of major machinery failures
Monitored employee performance and provided coaching and constructive guidance to address areas of concern
Developed training, task and process guidelines and communicated clear and concise directions to employees
Set overall vision and provided team leadership
Operations Supervisor, 11/2012 to 01/2019 Adventures Outback - Backyard Family Fun – Austin , TX
Oversaw, designed, developed and fabricated custom redwood, cedar and schedule 40 steel commercial and residential playscapes.
Created and implemented strategies for improving operational efficiency and accuracy.
Processed inbound and outbound shipments with high accuracy and efficiency by effectively directing associate teams and managing inventory processes.
Enforced regulatory and company policy compliance to improve workplace and employee safety and readiness.
Enhanced operational efficiency and reduced labor expenses by developing and optimizing standard practices.
Performed root cause analysis in deficient areas to identify and resolve central issues.
Reviewed documentation such as invoices and shipping paperwork for accuracy and compliance.
Oversaw daily shipping operations, including loading and unloading of outbound trailers, replenishing of pallets, inventory management and supervising work of 6-8 member team.
Developed and deepened relationships with customers, vendors.
Maintained compliance with DOT regulations, accurately documenting driver qualifications, permits and equipment information.
Monitored and maintained high level of on-time delivery reliability service and performance
Managed all aspects of daily delivery, including routing, driver supervision and DOT compliance.
Applied interpersonal and customer service skills in serving as point of contact for customers and staff on subjects such as installation, product reinforcement and maintenance.
Implemented incentives to improve working conditions for all employees and fostered work environment that maximized employee morale and engagement.
Managed and supervised two other sub-companies of Adventures Outback called DogWatch Of Austin which was a dog perimeter fence company and dog training facilitator. Mobile Protective Coatings which involved the sales of mobile spray in truck bed liners to multiple car dealership General Managers in the Austin and surrounding cities.
Fire Support Sergeant , 11/2007 to 10/2017 United States Army – Bastrop, Texas
Served as a Sergeant with Headquarters and Headquarters Company (HHC) 1-143rd AIRBORNE as a Fire support NCO (FSNCO) for Delta Company HW Platoon
Attended US ARMY airborne school in Fort Benning, GA
Had multiple high performance aircraft and rotary winged aircraft exits under deployed T-11 parachute
Had multiple night mass tactical airfield seizures out of high performance aircraft
Earned Italian Jump wings
Earned Designated Marksman for high proficiency with personal weapons and high rifle marksmanship
Place overall 6th in the adjutant general shooting competition in category of rifle and 3rd in category of pistol of around 400 service members
Deployed to combat theater of war inMusahi Valley and Logar Wardak provinces in Regional Command North and east in 2010-2011
Earned Various Awards and medals to include 2 ARCOMs (Army commendation medal) and 6 AAMs (army achievement medals)
Attended US ARMY NCO academy (WLC)
Directed and implemented cannon, missile, rocket and target acquisition operations, training programs and communication activities
Supervised operation of unit command post and managed performance duties
Advised other fire support sergeants of fire planning and coordination techniques and drafted fire support plans for tactical operations
Maintained and operated radio and wire communications and speech security equipment, including encoding and decoding of messages using CEOI and grid thrust line templates
Managed fire support, operations and target acquisition activities for field artillery battalions and infantry units
Assisted with real-time intelligence collection by conducting field reconnaissance operations
Completed daily inspections and any basic repair need to uphold strict performance standards
Efficiently oriented and fired weaponry to smoothly eliminate enemy positions and personnel
Oversaw field planning and coordination in full compliance with established command structures and detailed combat orders
Operated in reduced visibility environments using infrared and starlight-enhancing night vision devices and targeting
Tracked personal and professional development of Fire Support and provided mentorship to promote growth and alignment with core U.S. Army values
Directed logistical training procedures in accordance with military regulations
Prepared daily, weekly and monthly situational reports for higher headquarters
Accounted for more than $30 million in deployable and installation equipment
Identified and resolved equipment shortages
Led basic reconnaissance operations and reported enemy movements to commanding officers
Developed operational concepts and training to transition logistics operations to[Nationality] forces
Coordinated integration of company weapons systems into those of adjacent platoons
Established and commanded field communication operations
Operated and maintained communications equipment
Performed as fire team member during situational training exercises and all infantry dismounted battle drills
Placed explosives and performed mine-sweeping activities on land
Planned and briefed personnel on missions
Gathered evidence, processed crime scenes and questioned witnesses and suspects
Administered supply chain applications using Property Book Unit Supply Enhanced (PBUSE)
Expert in tactical and technical guidance
Maintained 100% accountability of all assigned equipment worth more than $10 million
Maintained accurate inventory of all assigned equipment
Developed and led training programs in preparation for combat
Maintained security of local areas and performed route clearance for visiting high-ranking officials
Supervised teams in support of security and installation law and order operations
Constructed and camouflaged infantry positions and equipment to prevent detection
Led fire team during infantry dismounted battle drills and situational training exercises
Directed day-to-day logistical operations for 25 service member organization
Tracked personnel and supplies within company
Updated and filed supply records and forms
Operated and maintained field communications equipment
Drafted military and nonmilitary correspondence
Supply Specialist, 06/2009 to 01/2012 United States Army – Lincoln, NE
Issued items to soldiers and kept detailed records.
Organized storage of sensitive items worth $10,000,000.
Monitored solder welfare upon arrival.
Coordinated turn-ins of supplies and equipment on a Company level.
Operated CIFism computer system, hand-held inventory control device and calculator to perform ordering of Ta-50 for soldiers.
Blocked and faced products on displays and shelves in accordance with the acting supply sergeant.
High School Diploma: 06/2003 Lincoln East High School - Lincoln, NE
Associate of Science: Automotive TechnologySoutheast Community College Area - Lincoln, NE