Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
Professional Summary

Skilled Supervising Probation Officer offers 14 years of dedicated work within Riverside County Probation. Seeking a position offering new growth opportunities and professional challenges within the Probation Department.


    STC Instructor

    CPR, First aid and AED trained

    Valid CA Drivers license

         Strong interpersonal skills


    Crisis and emergency communications

         SPO Core trained

         PCO Core trained

Work History
06/2014 to Current Supervising Probation Officer Geo Group Inc. | Colorado Springs, ,
  • Manage and maintain institutional functions as the day time Duty Officer. Supervisor for Detention Control.
  • Supervisor for the SJH Dog Program.
  • Gathered and analyzed statistical data for the Dog Program.
  • Supervised the girls living unit.
  • Conducted fact findings for administrative disciplinary review.
  • Conducted and reviewed performance reviews for staff.
  • Site Coordinator for institutional statistical gathering and prepared Facility Improvement Plans under the PBS program Supervised the Juvenile Work Program.
  • Monitored Social Awareness Programming.
  • Conducted quarterly meetings to oversee programming for all Riverside County Detention Facilities.
  • Researched and developed a budgetary proposal for new programming.
09/2011 to 06/2014 Supervising Probation Officer Riverside County Probation Department | City, ,
  • Conducted and coordinated institutional scheduling and training.
Current to Current STC Instructor Juvenile Counselor Riverside County Probation | City, ,
  • Core for writing Developed the Juvenile Counselor Core writing course Supervised the Transportation Unit.
  • Coordinated and obtained pricing for vehicle safety upgrades, and implemented and oversaw the project as it was implemented.
  • Supervised the Juvenile Work Program.
  • Site Coordinator for institutional statistical gathering and prepared Facility Improvement Plans under the PBS program Implemented the electronic scheduling system Supervised the YTECH unit at Riverside Juvenile Hall.
  • Monitored the budgetary guidelines for the YTECH Unit.
  • Supervised juveniles within an institutional facility, oversee and supervise the younger boys group, as well as the girls group.
  • Plan and assign work to staff members, train newly hired staff members, evaluate, review, and gave guidance as needed to assist in the functioning of the institution.
  • Supervised as the Duty Officer for assigned shifts.
  • Reviewed, prepared, and evaluate reports and forward pertinent information to Administration.
  • Worked collaboratively with outside agencies.
  • Collaborated effectively with other supervisors and administration, keeping them informed of any situations or issues, which affects the daily functioning of the institution.
  • Developed and revised policy and procedure with the policy and procedure committee.
08/2009 to 09/2011 Supervising Probation Officer Riverside County Probation Department | City, ,
  • Supervise juveniles within a treatment facility; oversee specialized programs, caseload management.
  • Plan and assign work to staff members, train newly hired staff members, evaluate, review, and give guidance as needed to assist in the functioning of the institution.
  • Act as a Duty Officer for assigned shifts, overseeing day-to-day activities, and insuring the safety and security of the institution at all times.
  • Conducted and coordinated institutional scheduling and training; Review, prepare, and forward statistics to administration, as necessary.
  • Prepare staff performance evaluations, monitor and assess staff performance, with special attention toward any staff with substandard performance.
  • Communicate effectively with other supervisors and administration, keeping them informed of any situations or issues, which affects the daily functioning of the institution.
  • Coordinated certain institution activities with other institutions, agencies, courts, and administration.
  • Assisted in the planning, organization, and operation of a probation institution; participates in the review and implementation of staffing, facilities maintenance, and general institution management programs.
09/2007 to 08/2009 Group Counselor II Riverside County Probation Department | City, ,
  • Assigned as the detention control officer, and received minors referred by the courts or brought in by peace officers; conducted background investigations to determine the probation and warrant status of the minors; made the decision to detain or release the minor; conducted intake duties when a minor is admitted to juvenile hall; Determined appropriate placement of status offenders requiring group home or crisis home placement; Explained the policies and rules of the home supervision and JWP programs as necessary; assisted minors and parents in completing necessary paperwork.
  • Supervised the conduct and behavior of minors, in both an individual and group setting.
  • While maintaining order in the group by directing constructive activities and group counseling sessions, while imposing necessary discipline when deemed necessary.
  • Conducted individual and group counseling sessions on such issues as peer relations, family dynamics, anger management, victim awareness, drug and alcohol counseling, domestic violence, cultural awareness, and child development.
  • Maintained effective safety and security within the unit by following policy and procedure guidelines.
  • Remain alert for any attempts to escape, possible fights, and any unexpected occurrences.
  • Prepared reports on minor's behavior while in custody.
  • Including reports addressing minors' needs, attitudes, behavior, injuries, and skills.
  • Keep unit logs up to date.
  • Perform room checks and searches of the unit and minors, as well as perimeter checks of the facility.
  • Document all injuries and incidents that may have occurred, and relay any pertinent information to the Duty Officer in a timely manner.
  • Administer first aid when required; assist in emergency situations throughout the institution.
  • Respond to calls requiring immediate assistance to assist fellow staff.
  • Served as a control officer, working in direct contact with the Duty Officer performing such tasks as controlling the movement of minors throughout the facility, logging the movement of staff, answering phones, oversees all radio transmissions within the institution.
  • Registered and stored personal belongings; searched for weapons and other contraband articles; checked for marks, bruises, and infections as required.
  • Assisted in training subordinate personnel; may assist in the admitting and releasing operation.
09/2006 to 09/2007 Vision Therapist / Probation Corrections Officer II Riverside County Probation Riverside | City, ,
  • Conduct Vision Therapy techniques and exercises as directed by the supervising doctor.
  • Document therapy sessions.
  • Monitor success and progress through daily sessions.
  • Document monthly tracking information on all participating minors.
  • Monitor and document all monthly statistics.
  • Perform daily transportation for the minor to and from school within the community.
  • Assist in meal preparation and cooking.
  • Conduct weekly drug tests on minors.
  • Participate in weekly collaborative meetings between probation and the school.
  • Participate in quarterly training sessions for all SOI and Vision staff members.
  • Monitor behavior and assist in deescalating minors.
  • Counsel and provide mentoring to minors in crisis.
  • Motivate and encourage minors to make positive choices.
  • Supervise physical education and provide support to the teaching staff.
2006 to 09/2007 Probation Correction Officer II Riverside County Probation | City, ,
  • All duties listed below for Probation Corrections Officer II and I.
  • Collaborate with Mental Health to assist with the minor's treatment plan.
  • Created and implemented a program on Hygiene.
  • Supervise minors in public settings and be alert to potential harmful situations.
  • Monitor cadets as they volunteered in the community and provided community service.
  • Conduct drug testing of minors returning to the institution.
  • Plan and coordinate special outings for the minors.
  • Conduct weekly programs for the minors to help enrich the program.
  • Document behavior and progress in the program and submit reports.
2003 to 2006 Probation Corrections Officer II Riverside County Probation | City, ,
  • Conduct detention control duties through gathering information and entering/updating computer screens.
  • Report and document all pertinent information on the behavior of minors.
  • Maintain proper communication between institutions, courts, policing agencies, and other agencies to ensure proper distribution of information.
  • Capture fingerprints and photographs on minors in detention.
  • Manage Central Control through coordinating movements within the institution, documenting all incoming/outgoing minors, managing the population.
  • Coordinate transportation between institutions and conduct the transport.
  • Coordinate transportation of minors to court and maintain accurate records of their court dates and depositions.
  • Supervise and maintained the safety and security of staff and minors.
  • Maintain alert to potential security issues.
  • Respond to crisis situations.
  • Modified negative behavior and helped minors adjust to detention.
  • Provided guidance and help minors to maintain positive peer relations.
  • Instruct and encourage good manners, sportsmanship, and proper attitudes towards work, play, and citizenship.
  • Plan organized recreation and group activities.
  • Plan and structure programs to enhance treatment of the residents.
  • Maintain control over group behavior and respond appropriately to it.
  • Uphold and follow all policy and procedure.
  • Effectively counsel and deescalate minors in crisis.
  • Utilize progressive discipline and treated all residents with fairness.
  • Provide and or access proper medical attention for residents in need of care.
03/2002 to 08/2003 Group Counselor I Riverside County Probation | City, ,
  • Supervise all activities in a living unit while maintaining safety and security for both the institution and the minor's in custody.
  • Supervise the behavior of minors; leads groups in appropriate activities and programs.
  • Prepare and organize daily behavior reports, keep accurate records of minors' behavior; offer guidance and counseling to troubled minors.
  • Instruct and encourage good sportsmanship; plan organized recreation and group activities; maintain order and give clear expectations for group games.
  • Maintain proper living standards and health habits through instruction on personal hygiene.
  • Prepare incident reports on minor's attitudes, behavior, appearance, progress, and needs.
  • Prepare reports for inter-agency transfers, court results, and report to a probation officer regarding the progress of their minor.
2001 to 03/2002 Vocational Instructor Exceed Valley Resource Center | City, STATE,
  • Monitored the employability of persons entering and reentering the workforce by interviewing, observing, and assessing them.
  • Developed employment opportunities by working with potential employers in the local community.
  • Maintained documentation of client progress and attendance to justify and generate billing requests.
  • Provided Personal Vocational and Social Adjustment training to clients to assist in resolving problems or issues they have regarding work.
  • Performed External Situational Assessments for the client's seeking employment within the community.
  • Performed emergency intervention and referral.
  • Participated as an interdisciplinary team member in collaboration with the client, their family or care provider, their Regional Center counselor, and their Department of Rehabilitation counselor.
  • Submitted reports to the Department of Rehabilitation regarding the client's potential to effectively perform in the workplace.
Expected in June 2001 Bachelor of Science | Sociology University of California, Riverside, GPA:
  • Coursework in theoretical sociological ideologies
  • Coursework in multivariate statistical analysis
Expected in May 1999 Associate of Arts | Sociology Riverside Community College, Riverside, CA GPA:
Expected in High School Diploma | La Sierra High School, , GPA:
Expected in PC 832 search and seizure | Riverside Community College, Ben Clark Training Facility, GPA: Recipient of California Association of Probation Institution Administrators (CAPIA) Award for Riverside Juvenile Hall 2012 and 2014



  • 3.5 GPA
Recipient of California Association of Probation Institution Administrators (CAPIA) Award for Riverside Juvenile Hall 2012 and 2014

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School Attended

  • University of California
  • Riverside Community College
  • La Sierra High School
  • Riverside Community College

Job Titles Held:

  • Supervising Probation Officer
  • Supervising Probation Officer
  • STC Instructor Juvenile Counselor
  • Supervising Probation Officer
  • Group Counselor II
  • Vision Therapist / Probation Corrections Officer II
  • Probation Correction Officer II
  • Probation Corrections Officer II
  • Group Counselor I
  • Vocational Instructor


  • Bachelor of Science
  • Associate of Arts
  • High School Diploma
  • PC 832 search and seizure

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