I am a professional with 5 years experience in the financial industry and my expertise include two years as a bank officer in a French based Bank (Bred Bank) in my home country Fiji and currently I am based in a client services role with Smartshares/NZX since 2017. I am enthusiastic about learning new things quickly, ensuring optimal customer service, and personal growth in the Financial Markets industry. Energetic team player and am extremely passionate on helping clients on their financial journey.
I Manage Client Services for the Smartshares investors and am also positioned as the Customer Service Rep for SuperLife members.
International payments officer - Payments officer responsible for of all electronic foreign payments from business and individual customers by authenticating and processing inward TT payments received by Bred Bank
Enquiries officer - Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot and provided customers with solutions instead of just selling the products.
About to complete the certificate in Financial Services Level 5 version 1 and am on my last unit.
Member of Institute of Finance Professionals New Zealand Inc (INFINZ)
Available on request.
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