Superintendent of Recreation Resume Example
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SUPERINTENDENT OF RECREATION
Professional Summary
Multi-talented recreational professional consistently rewarded for success in planning and operational improvements. Experience in policy development and staff management procedures positively impacting overall morale and productivity.
Experienced recreational professional with over 20 years of experience in the field. Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements. Consistently saved costs while increasing profits.
Skills
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Work History
Superintendent of Recreation, 06/2013 to Current
City Of Collinsville – Collinsville , IL
City Of Collinsville – Collinsville , IL
- Supervise 13 full time staff, 9 direct reports, and numerous part time staff with the Recreation Department, Marketing Department, and Ice Arena Department.
- Responsible for all recreational programs and events for the district, managed by five Recreation Supervisors.
- Manage the Marketing Team of two for the entire Park District, creating a branding plan and guidelines for the district.
- Manage a budget of 3 million.
- Manage a year round ice facility which encompasses two indoor sheets of ice, one NHL sized rink and one studio rink, a hospitality room, concession stand and six locker rooms.
- Facilitate the district advisory committee consisting of interested individuals from the community.
- Prepare and present reports to the Board of Commissioners.
- Chair of the employee engagement committees including awards, educational, and social committees.
- Part of the team securing Illinois Department of Natural Resources OSLAD, Open Space and Land Acquisition Development Grants) two times for the development of two parks.
- Chair of the District committee for application to the National Recreation and Parks Gold Medal three times, winning the Gold Medal in 2018 in Class V, under 30,000.
- Adhered to established policies, procedures and compliance for satisfactory audit rating.
- Created and managed knowledge base to offer staff and customers immediate informational access to products, services and organization.
- Conducted training and change management processes to improve operations.
- Drove [Type] and [Type] operational improvements that resulted in significant savings and improved profit margins.
- Developed strategy and managed market communications that drove product demand.
- Identified and resolved process issues to encourage smoother procedures, more efficient workflow and overall business growth.
- Monitored social media and online sources for industry trends.
- Worked with [Job title] to resolve [Type] problems, improve operations and provide exceptional customer service.
- Established and maintained productive working relationships with staff to resolve operational difficulties and to promote interdisciplinary, collaborative approach to customer service provision.
- Operated with high integrity, built trust, and earned sustained credibility with internal and external clientele.
- Documented meeting minutes and distributed to staff to facilitate follow-up and permanent record.
Recreation Supervisor, 01/2008 to 06/2013
Bluegreen Resorts – Cypress , CA
Bluegreen Resorts – Cypress , CA
- Administered and supervised the department special events, dance program, teen program, arts programs and GREEN initiatives.
- Scheduled events in recreation facilities and monitored condition of facilities.Prepared, implemented and monitored program budgets.
- Researched, organized and implemented fun, entertaining activities for all ages.
- Planned and evaluated recreation programs with Recreation Director to support community needs.
- Recruited, interviewed, trained and supervised part-time and seasonal personnel to perform job functions of recreation center including three coordinators.
- Aided in the development of the seasonal brochure.
- Chaired committee for revising the mission statement, and sat on numerous strategic planning committees.
- Immediately resolved conflicts between customers and staff by utilizing listening skills and effective communication.
- Ensured all safety procedures and protocols were followed by staff and students.
Recreation Supervisor, 01/2005 to 01/2008
Bluegreen Resorts – Dania Beach , FL
Bluegreen Resorts – Dania Beach , FL
- Oversaw the operation of services in the Village Recreation Center, Sportplex, including the rock wall, birthday parties, and childcare.
- Additional responsibilities included programming for teens, seniors, dance and multiple enrichment activities.
- Prepared, implemented and monitored program and facility budgets.
- Assisted in Village wide special events including Independence Day Celebration and Taste of Orland Park.
- Managed timesheets for recreation attendants, instructors, and support personnel to provide prompt payment.
- Cultivated positive relationships with team members by being fair and consistant.
Program Supervisor, 10/1998 to 03/2005
Arizona's Children Association – Surprise , AZ
Arizona's Children Association – Surprise , AZ
- Plan programs, special events, and trips for early childhood through senior citizens, including pre-school, day camp, and community special events.
- Hire, train, and evaluate staff.
- Prepare program evaluations.
- Assist in preparation of budget, developing seasonal brochure, and advertising and promotion of classes and events.
- Assist all supervisors with functions of the entire park district.
Education
Masters of Business Administration: Public and Non-profit ManagementSt. Xavier University - City
Bachelor of Science: Leisure StudiesUniversity of Illinois Urbana-Champaign
Affiliations
Certified Parks and Recreation Professional
Illinois Park and Recreation Association
National Parks and Recreation Association
South Suburban Professional Recreation and Parks Association
ADDITIONAL PROFESSIONAL ACTIVITIES
Southland Conventions and Visitors Bureau Grant Reviewer
South Suburban Special Recreation Association Board Member
South Suburban Special Recreation Association Board Treasurer, 2016-present
Facility Management School of the Midwest
IPRA Professional Development School
IPRA State Conference Volunteer
Accomplishments
- Turned an ice arena with a budget deficit into a revenue generating facility.
- Gold Medal winning team
- Grant recipient for numerous grants including IDNR and ComEd energy grants.
- Developed a team of employees working towards a common goal.
Certifications
Certified Parks and Recreation Professional since ????
CPR certified
Additional Information
Illinois Park and Recreation Association member
National Park and Recreation Association member
South Suburban Professional Recreation and Park Association member
Southland Convention and Visitors Bureau Grant Reviewer
South Suburban Special Recreation Association Board member
South Suburban Special Recreation Association Board Treasurer, 2016-present
Facility Management School of the Midwest
NRPA Revenue Development & Management School 2015???
IPRA Professional Development School, three years 2003, 2016, 2017
IPRA State Conference volunteer
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Resume Overview
School Attended
- St. Xavier University
- University of Illinois Urbana-Champaign
Job Titles Held:
- Superintendent of Recreation
- Recreation Supervisor
- Program Supervisor
Degrees
- Masters of Business Administration : Public and Non-profit Management
Bachelor of Science : Leisure Studies
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