A person who can answer a high volume of incoming calls while handling in-person inquiries from clients and colleagues. Flexible and hardworking with the drive to succeed.
Repaired and maintained sprinkler systems, domestic water systems and fire pumps.Washed and spot-cleaned furniture, blackboards, mirrors, wastebaskets and garbage cans, office machines and ashtrays.Scraped gum off of hard surfaces and carpet.Raked leaves, cut and watered grass and picked up garbage to maintain grounds.Made copies, sent faxes and handled all incoming and outgoing correspondence.
Assisted with payroll preparation and entered data into cumulative payroll document.Verified and logged in deadlines for responding to daily inquiries.Verified that information in the computer system was up-to-date and accurate.Made reasonable procedure exceptions to accommodate unusual customer requests.Provided accurate and appropriate information in response to customer inquiries.Collected customer feedback and made process changes to exceed customer satisfaction goals.Addressed customer service inquiries in a timely and accurate fashion.Maintained up-to-date records at all times.
Inspected work sites to measure dimensions, lay out work and estimate materials for each job.Recommended options to customers for blending, harmonizing and contrasting colors.Mixed paints and solutions and monitored temperatures.Coordinated and completed ongoing routine painting of the exterior and interior of the properties.Cleaned and smoothed all surfaces prior to painting.Monitored paint supplies and properly and safely recycled old paint.Maintained a thorough inventory of paint equipment and supplies.Completed and updated all work orders, records of service calls and work logs.Covered floors before prepping, priming and painting all surfaces.
Recorded and filed patient data and medical records.Directed patient flow during practice hours, minimizing patient wait time.Arranged and assisted with hospital admissions.Maintained an organized logging system for tracking test results.Scheduled patient appointments.Maintained a clean, orderly and well-stocked environment.
Read and recorded temperature, pulse and respiration.Massaged patients and applied preparations and treatments, such as liniment, alcohol rubs and heat-lamp stimulation.Prepared patient rooms prior to their arrival.Support duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.Kept facility stocked with necessary supplies, equipment and instruments.Recruited new and reorganized existing staff assignments to improve productivity.Organized billing and invoice data and prepared accounts receivable and expected revenue reports for controllers.Recorded and filed patient data and medical records.Carefully reviewed medical records for accuracy and completion as required by insurance companies.Wrote clear and detailed clinical phone messages for physicians.Directed patient flow during practice hours, minimizing patient wait time.Examined diagnosis codes for accuracy, completeness, specificity and appropriateness according to services rendered.Scheduled patient appointments.Completed registration quickly and cordially for all new patients.Consistently ensured proper coding, sequencing of diagnoses and procedures.Quickly responded to staff and client inquiries regarding CPT codes.Demonstrated knowledge of HIPAA Privacy and Security Regulations by appropriately handling patient information.Interpreted medical reports to apply appropriate ICD-9, CPT-4 and HCPCS codes.Confirmed patient information, collected copays and verified insurance.Performed quality control of the data entry system to verify that claims and payments were posted correctly.
Assisted with adequate nutrition and fluid intake.Planned, prepared and served meals and snacks according to prescribed diets.Directed patients in prescribed range of motion exercises and in the use of braces or artificial limbs.Provided transportation, assistance and companionship to clients.Cleaned and organized patients' living quarters.Performed household tasks such as laundry, dusting, washing dishes and vacuuming.Assisted with transferring residents in and out of wheelchairs and adaptive equipment.Charted daily information on the residents such as mood changes, mobility activity, eating percentages, and daily inputs and outputs.Provided patients and families with emotional support.Administered simple range of motion exercises.Promoted continuity of care by accurately and completely communicating to other caregivers the status of patients for which care is provided.Comforted patients and provided them with reassurance and encouragement.
Built innovative production processes from scratch for a cutting-edge Clothing product.Researched market competitors and industry trends to identify potential new products and services.Entered revenue and expense transactions and prepared expense reports.Managed projects according to timeline and seasonal changes.Delivered excellent customer service by greeting and assisting each customer.Opened a new store location and assisted in recruiting and training new staff.Stocked and restocked inventory when shipments were received.Fulfilled customer shipping needs using UPS and USPS methods.Maintained daily record of all transactions.Wrote order supply requests to replenish merchandise.
Continuing Education in Criminal Justice.
Coursework in Sociology and PsychologyCoursework in Communications, Criminal Law and Public AdministrationCoursework in Juvenile Justice and Deviance in Society
Coursework in Sociology, Psychology and CommunicationsCoursework in Social Work
Coursework in Health Service Policy and AnalysisCoursework in Community and Public HealthCoursework in Health Services
[3.9] GPA Coursework in Adult and Family HealthCoursework in Acute Care NursingCoursework in Acute Care NursingCoursework in Women's Health
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