I am interested in obtaining the Commercial Dispatcher position. I am capable of handling a high volume of incoming calls, multi-tasking while handling in person inquiries from clients and colleagues. I am punctual, hardworking and capable of working in a fast paced environment both as a team member and independently.
Responsible for the safe operations of passenger doors and train movement. Informing customers of location, destinations, delays and reroutes. Troubleshooting and resolving minor electrical and mechanical issues while en route. Maintained constant radio communications with rail control center and offering customer service to passengers as needed. Maintaining accurate records in regards to service delays and reroutes. Reporting and assisting car inspectors responding to equipment failure.
Reporting to the Deputy Commissioner of Flushing Meadows Park. Offered patrons inquiries and qualifications for utilizing public parks facilities for events via the telephone, in office and email submissions. Assisted Event Planners in obtaining necessary licenses from various city agencies. Maintained an organized and efficient office environment.
Assisting developmentally challenged young adults in overcoming issues of dependency and setting specific goals. Responsible for maintaining accurate progress reports, budget expenditures and attending training for the duration of employment.
Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information. Deposited third party checks, as well as monthly reserve transfers. Opened and assigned new client accounts. Researched and resolved billing and invoice problems.
Obtained 60 credits as a liberal arts major
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