Substituted grades K-5 in the classroom, related arts, long term. Ready and willing at a moments notice. Earned positive verbal feedback from staff and invited back often.
Greeted customers with professional and courteous service at all times. Cooked at the grill during lunch rush. Responsible for break down & cleaning of equipment. Received food product, unboxed new merchandise and rotated stock to maintain freshness. Maintained an atmosphere of enthusiastic customer awareness with an emphasis on fast, friendly customer service.
Progressively moved up in printing company from press floor to customer service in sales office. Opened new accounts and successfully trained staff in all office systems and databases, policies and procedures while focusing on minimizing errors and generating superior results. Proficient telephone, e-mail, fax and front-desk reception within high-volume environment. Assisted customers over the phone regarding store operations, product, promotions and orders.
Operated 2 color forms printer. Set press up, monitored for damage or errors, correct ink density, position on paper and registration during process. Cut, fold, punch, bind & packaged forms and prepared for warehouse storage. Learned how to create layouts, designs, burning process of plates for the individual jobs. Collaborated with technicians to diagnose equipment breakdowns and address quality issues. Managed paper, ink and printing supply inventories.
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