Office Manager specializing in administrative support to busy psychology office. Committed to delivering high quality results with little supervision. Receptionist, scheduling appointments by phone and email all throughout the day, as well as filing insurance claims and keeping record of patient accounts.
Increased office organization by developing more efficient filing system and customer database protocols.
Implemented lesson plans in place of the regularly assigned teacher, made well decisions based on experience all throughout the day, made continuous 'head count' of students, delivered students to activities as needed, and performed all duties of the regular assigned teacher.
Managed the receptionist area, including greeting visitors and responding to telephone, email, and in-person requests for information.
Operated and maintained electronic and paper files.
Prepare the office for clients each morning, making sure all areas are neat and ready for the day's work. Transfered reports and correspondence from the database into and Excel Spreadsheet. Updated my current knowledge of Excel 10 by completing a course through the UofA Ollie program. Made copies, sent faxes and handled all incoming and outgoing correspondence.Facilitated working relationships with co-tenants and building management.
Greeted customers and assisted them as needed. Placed online orders as needed. Always offered the credit card and rewards program benefits. Returned online orders and in-store purchases. Packaged customer merchandise in an appropriate way, and thanked the guest for choosing to shop at Sears. Cleaned, stocked, and straitened on any time away from guests.
Coursework in Art and Education. This field is very important to me, and I've maintained my Arkansas teacher's license, am currently working on my licensure hours for this year. Although what I'm doing now is very different, I'm enjoying working as a office administrator, and I very much enjoy helping people as has always been the case.
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