substitute secretary resume example with 20+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • :

Reliable Secretary driven to promote operational efficiency through advanced administrative and decision-making abilities. Insightful and productive team member with active communication skills. Employs flexible approach to resolving daily issues. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Compassionate Social Worker with six years of comprehensive experience providing social services to various groups of people to aid with day-to-day issues. Well-versed in assessing client strengths, advocating for client resources and conducting thorough home and community visits. Kind and respectful professional with demonstrated conflict resolution skills and strong decision-making abilities. Caring Social Worker offering case management expertise with proven competence to quickly build trust and rapport with clients from diverse cultures. Highly adept at case planning and diagnosis management. Committed to achieving high-quality, cost-effective care for patients and families.

  • Verbal and Written Communication
  • Strong Organizational Skills
  • Multitasking and Time Management
  • Document and File Management
  • Multi-Line Telephone Systems
  • Supply Inventory Control
  • Microsoft Office
  • Computers and Technology
  • Filing Experience
  • Customer Service
  • High Volume Phone Inquiries
  • Fast Learner
  • Order Placement
  • Document Sorting
  • Reception Duties
Substitute /Secretary, 08/2015 to Current
Landmark HospitalsLehigh Acres, FL,
  • Answered telephone calls to give information to callers, take messages or transfer calls to appropriate individuals.
  • Maintained organized filing system of paper and electronic documents.
  • Greeted visitors and directed to appropriate location or person.
  • Coordinated communications, taking calls, responding to emails and interfacing with clients.
  • Assisted with accounts receivable and accounts payable functions.
  • Scheduled meetings and sent invitations specifying time and location.
Social Worker, 07/2006 to 08/2012
Williamsburg County Department Of Social SerivceCity, STATE,
  • Maintained thorough case history records and wrote detailed reports.
  • Implemented social service interventions to achieve treatment goals and address client needs.
  • Engaged in community outreach and program development to support patient and caregiver needs.
  • Maintained lists of resources helpful to clients.
  • Interviewed clients individually and in family groups to determine services to best address specific needs.
  • Developed workable solutions for recurring problems for individuals and families.
  • Referred patients to community resources for mental health treatment, child protective services and assistance for people with developmental disabilities.
  • Visited clients at residence for home study assessments to assist courts with custody decisions.
  • Completed intake assessments with patients and drafted community re-entry plans following treatment.
  • Directed protective placement, case management, parent education and family reunification activities.
Meat Clerk/Cashier, 06/1995 to 06/2006
Piggly Wiggly SupermarketCity, STATE,
  • Practiced sanitation procedures by maintaining clean and neat work area.
  • Checked products for temperature and expiration dates to maintain consumer safety.
  • Assessed food for freshness before stocking cases or rotating products.
  • Managed high customer volume efficiently by accurately cutting, wrapping and weighing products.
  • Reported out-of-stock products to appropriate personnel.
  • Reviewed dates on product labels to take appropriate action.
  • Used slicers and other department equipment to prepare cuts of meat for customers.
  • Talked pleasantly with customers while taking orders and promoted positive image for business.
  • Processed payments on cash register and counted back bills and change to patrons.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
  • Warmly greeted visitors to promote great customer service and positive ordering experience.
  • Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
  • Welcomed and thanked guests to demonstrate appreciation for patronage.
Education and Training
Bachelor of Science: Social Worker, Expected in 12/2006 to Limestone College - Gaffney, SC
High School Diploma: , Expected in 06/1995 to Manning High School - Manning, SC

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Resume Overview

School Attended

  • Limestone College
  • Manning High School

Job Titles Held:

  • Substitute /Secretary
  • Social Worker
  • Meat Clerk/Cashier


  • Bachelor of Science
  • High School Diploma

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