Detail oriented with the ability to simultaneously manage several projects and complete high stress tasks within strict time constraints.
Strong personal qualities; professional, conscientious, and extremely dependable.
Excellent interpersonal communication skills with the ability to establish and nurture on-going business relationships.
Accomplishments within the MBTA are that I started my career with the MBTA as a part time bus operator from which I was promoted to full time bus operator. After one year as a full time operator I took the the test for Bus Inspector which I scored very high and was promoted to performed Bus Inspector. I am now a substitute Night and Weekend Supervisor and have recently received a commodation from the MBTA for outstanding performance and professionalism.
Oversee scheduling for the day-to-day activities of all transportation employees.Supervise all MBTA personnel. Keep in contact with all desk officials to makes sure all work is covered and if it is not come up with solutions. Monitor all service system wide, respond to accidents,incidents and any problems that may occur.
Reinstruct all MBTA personnel as needed.
Duties include supervising of all bus operators in the performance of there duties. The running of stations by adjusting headways, reinstructing operators on rules and regulations and policies of the MBTA and by interacting with customers and resolving all problems. Working the inspector desk which I have to multitask with hiring for overtime, using cover personnel in the best cost effective manner,checking operators for fitness and making sure all operators are adhering to all rules. regulations and procedures of the MBTA.
Duties include; Supervising of all store personnel in all aspects of running a 24 hour convenient store. Training certain personnel for management careers which included classes in merchandising,paperwork involved in the day to day operations,interacting with a diverse workforce,efficient scheduling of all employees,loss prevention and how to respond to all customers as well as vendors.
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