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Sub Maker Resume Example

Resume Score: 80%

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KW

SUB MAKER
Summary

Knowledgeable and professional Receptionist skilled in administrative support and customer service. Bringing 15 years of experience managing fast-paced, front desk operations. Strong planning, problem solving and communication skills.

Skills
  • Schedule management
  • Planning and coordination
  • Organization
  • Customer service
  • MS Office
  • Problem resolution
  • Insurance billing
  • Team building
  • Communications
Education and Training
High School DiplomaWindsor Forest High SchoolSavannah,GA,1999
Experience
Larry's Giant SubsSub Maker | Brunswick, GA02/2018 to 05/2019
  • Carried pans, kettles and trays of food to and from work stations, stove and refrigerator in accordance with safety standards.
  • Kept customer and food preparation areas clean and well-organized for maximum efficiency.
  • Built brand loyalty and accomplished customer satisfaction by working well with other food service team members.
  • Entered requested menu items into POS terminal, modifying with substitutions and to customize orders.
  • Washed, peeled, cut and measured recipe ingredients.
  • Prepared meats following recipes to cut, chop and combine ingredients in correct amounts and with proper technique, cooking to perfection.
  • Performed prep work such as washing, peeling, cutting, slicing and seeding fruits and vegetables.
  • Organized food items on serving trays and in carry-out packages in preparation for delivery of completed orders to customers.
  • Kept work areas, utensils and pans cleaned and sanitized.
  • Utilized approved food recipes and production standards to ensure proper quality, serving temperatures and standard portion control.
  • Reviewed contents on food trays to check receiving complete order.
  • Monitored and counted food stock and supplies to reorder on time.
  • Resolved customer concerns and relayed relevant information to supervisor.
  • Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
  • Accepted transaction payments, making change for cash payments and processing credit cards, debit cards and gift cards.
  • Completed opening, closing and shift change tasks to promote store efficiency.
  • Ensured compliance with company service standards, including inventory and cash control procedures.
Servpro of SavannahAdministrative Clerk | Savannah, GA03/2013 to 10/2013
  • Controlled and managed document processes by reviewing files, records and critical information to confirm accuracy and ensure compliance with insurance company policies and procedures.
  • Set up and maintained physical and electronic filing systems.
  • Created and maintained spreadsheets and developed administrative and logistical reports.
  • Delivered exceptional customer service through direct communication with clients and team members.
  • Reviewed and clarified case notes, processed daily case work assignments and document retention, and conducted record searches to support field investigators.
  • Contacted customers via phone and email to confirm appointments and follow up with inquiries.
  • Assist with invoicing and billing functions, achieving consistent and accurate payments.
  • Answered phone calls and asked appropriate questions to determine which department or staff member could be of service.
  • Entered invoice data into company database and updated details, including customer contacts and delivery dates to keep information current.
  • Assisted with administrative tasks, including filing and uupdate chalkboard
Boy Scouts of AmericaAdministrative Assistant | Savannah, GA07/1999 to 05/2012
  • Monitored daily and weekly schedules and monthly calendar obligations for four Executives
  • Processed financial documents including contracts, expense reports and invoices.
  • Directed customer communication to appropriate department personnel, in addition to providing information to resolve inquiries and bolster customer satisfaction.
  • Arranged domestic and international travel, hotel and transportation needs for staff.
  • Created and maintained spreadsheets and developed administrative reports.
  • Organized and maintained filing and document management systems, coordinating archiving and purging aligned with company document policies.
  • Maintained up-to-date department organizational chart.
  • Wrote email messages, memos and business letters for management and proofread all documentation to provide error-free correspondence.
  • Managed a team of 100+ including training and task delegation.
  • Generated shipment invoices, prepared packages and set up courier deliveries for customers.
  • Guided administrative and professional staff through computer and software problems.
  • Supported departmental operations, including filing, monthly report preparation and vendor requisitions.
  • Communicated with vendors to place and receive orders, request maintenance services and deliver instruction on behalf of office management.
  • Tracked expenses and documented records using microsoft excel
  • Collected, calculated and reported on expenditure and statistical data to inform senior management.
  • Set up and maintained physical and electronic filing systems.
  • Coordinated project materials, including managing physical and digital files, monitoring spreadsheets and updating reports.
  • Created PowerPoint presentations used for business development.
  • Increased accuracy and reduced discrepancies by verifying data while processing incoming and outgoing checks and wire transfers.
  • Organized conference room space and materials for internal and customer meetings, took notes and distributed meeting minutes to support executive needs.
  • Entered invoice data into company database and updated details, including customer contacts and delivery dates to keep information current.
  • Contacted customers via phone and email to confirm deliveries and follow up with inquiries.
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Larry's Giant Subs
  • Servpro of Savannah
  • Boy Scouts of America

School Attended

  • Windsor Forest High School

Job Titles Held:

  • Sub Maker
  • Administrative Clerk
  • Administrative Assistant

Degrees

  • High School Diploma

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