Cosmetologist\ Salon Manager with 20+ years of experience providing customer service/ Salon leader. Areas of expertise include 20+ years in the beauty industry, certified colorist, Salon Manager, well organized, reception/ customer service.
office clerk with Environmental health and Safety (Harvard University,Cambridge, Mass.)
duties included answering phone, filing, input Client info. from charts on computer.
Sales and Promotion
Answered customers' questions and addressed problems and complaints in person and via phone.Helped customers select products that best fit their personal needs.Opened and closed the store, which included counting cash drawers and making bank deposits.Consulted with customers on the latest styles and trends.Maintained knowledge of ongoing market and product trends to effectively answer customer questions.Offered exceptional customer service to differentiate and promote the company brand.Offered direction and gave constructive feedback to motivate team members.Built and maintained effective relationships with co-workers and senior management.
Promoted and sold salon services and products.Educated guests on proper hair care.Used state-of-the-art techniques in coloring and treating hair.Promptly fielded all incoming phone calls and scheduled appointments.Conducted weekly salon inventory.Trained new stylists and assistants.
Instructed students in the Cosmetology field.
Verified details of transactions, including funds received and total account balances.Deposited third party checks, as well as monthly reserve transfers.Balanced batch summary reports for verification and approval.
Collaborated extensively with interdisciplinary care team to meet the nutritional needs of each resident.Devised meal plans in line with patients' age, gender, diagnosis, cultural background and religious practices.
it is now Empire Beauty School. I also Worked as a Jr. instructor for the school for Nine months after Graduation.
I've held a license in four states. Massachusetts, Florida, Ohio and Kentucky.
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