I am Team Oriented Retail/Customer Service Associate with with 1 year and months of experience in the field of customer service, 2 year as a cashier, 1 year in and a months in retail, and a 1 year and months of experience with selling products based on a customers needs. I know how to work well with a calm and/or fast pace environment. I enjoy helping customers find products to meet their needs. I am quick and effective at decision making, while maintaining excellent customer service throughout the sales process. I am excellent making sure every customer is happy, and I know how to maintain cleanliness and it is organized. I always make sure to make eye contact with every customers and I am very determined to help each customers with their needs and answers questions about the products we sell.
What I am willing and able to do for your company?
Greeting customers as they entered the store and presenting customers with any promotional we may have I always make sure to
Building a great connection with any customers.
Identifying and resolving any customer problems
Helping customers identifying any products
Processing customer returns and getting customers the proper refund amount.
Assisted customers over the phone regarding store operations, product, promotions and orders.
Operating a cash register which includes cash transactions, checks, charges.
Complete price changes
Microsoft Power Point
Proper phone etiquette
Accurate and detailed
Maintaining customer confidentiality
Unload and and load boxes
Properly record sales through the scanning system.
Ability to stand and/or walk throughout the entire shift
Price merchandise utilizing price guns
Style Advisor February 2016 to CurrentLogan's Roadhouse － AL
Willing to work promotional events and holidays.
Provided quick, friendly customer service by answering customers questions.
Able to multi task Operated, demonstrated and explained merchandise in assigned area.
Ensured shelves are fully stocked and correctly priced.
Helping others and improves their performance Written checks Computer literate climbing a ladder up to 12 feet Re-merchandise any selling space and making room for new merchandise.
Returning merchandise to its proper location on the sales floor Good communication skills I know how to safe operation of a blade-type instrument designed for opening cased merchandise and I put it back to its position when I am not using them I made sure to do the tasks of offering new arrivals to every customers.
I was responsible for cleaning of the store at the end of the day.
I made sure to have a high level of customer service to guide the customers in locating our products.
I am very great at price merchandise utilizing price guns.
Processing customer's returns.
Moving objects up to 40 pounds.
Yes, I have experience in stocking).
Bagging customer's goods I know how to react to a potentia shop lifter.
Manage my lane of customers according to service.
Put up discarded or returned merchandise.
Inventory (My Duties) Stock shelves with merchandise when it is delivered to the store Merchandise transfers according to procedures Build displays of new merchandise Assist with price markdowns (price changes) and changes for (old or new) merchandise on the shelves Remove and place all signs associated with any promotions Maintain a neat and orderly back room and sales floor May serve as cashier and handle cash and cash-related payments.
November 2014 to February 2016Logistics, Old Navy － AL
Expressed appreciation and invited customers to return to the store.
Received and processed cash and credit payments for in-store purchases.
Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges.
Back up the sales team for phone and store pickup.
Monitor all entrances and exits Give customers your full attention throughout the transaction Replace damaged or missing products.
Pack customer purchases in bags.
Clean display cases, shelves, and aisles.
Stock shelves, racks, cases, bins, and tables.
Crew Member May 2014 to August 2014
Perform cashier duties and provide excellent customer service.
Greet and serve customers with quality food and service.
Made sure to follow food and restaurant safety standards and guidelines.
Ensuring a clean, safe and well-organized restaurant.
Perform other duties as assigned.
Remember food Remember who order what Answers questions about our food and beverage Performs side work Monitor all entrances and exits 5-22-12 to 2-24-13.
Name: Jeremy White Company: Unemployed Number: 251-210-5696
Name: CJ( I talk to him about the job on 4/30/16) Position:Customer Service Associate-Manager Company: Lowes Number: (251) 473-1880
Name: Kenneth L Position :Customer Service Associate Company: Lowes Number: (251) 473-1880.
High School Diploma : 2011Citronelle High School － Citronelle, AL
RadiologistBishop State Community College － Mobile, AL
My personal levels is that I have a high energy level. I am always on time for work. I take ownership to my problems. I have a strong desire to achieve both personal and professional goals. I am physically fit, where I am able to climb, bend, stoop, reach, twist, lift, push, pulling and also moving items. I am able to work by myself or as a team. I make it my goal to always tell each customers about the promotions within the store.
Good communication skills
Computer literate, credit
Resolving customer complaints
Inventory, Microsoft Excel
Microsoft Power Point, Microsoft Word
Knowledge of store
Replenished floor stock and processed shipments to ensure product availability for customers.
Recommended merchandise based on customer needs Accept delivered packages and ensure proper amount is inside.
Marking all items with identifying codes, such as price, stock, or inventory control codes
Preparing any merchandise for shipment
Assisting customers in locating any of our products