Dedicated Customer Service Representative with 6 years in the Clinical Trials industry; Motivated to maintain customer satisfaction and contribute to company success.
Cross-trained and provided back-up for other customer service representatives when needed.
•Xerox DocuShare CPX
•Microsoft Outlook, Word, Access, Excel
•IKON 1050, RICOH 4500 copiers
•FedEx Ship Manager, UPS Worldship
•Pitney Bowes Mailing Machine DM400, DM500, DM550
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