studio manager resume example with 20+ years of experience
Accomplished and Certified Program Manager versed in budget administration, project management, event planning, hiring, recruiting and team leadership. Energetic individual versed in reviewing and implementing management plans, evaluating department aims and developing excellent customer service relationships. Decisive, persistent and responsive to changing community and corporate business needs. Ready to leverage expertise of business ownership, twenty years management in park district and corporate roles to expand revenues, lead a driven team and provide proven results.
- Recruiting and Managing business and fitness professionals
- Program Development and Scheduling
- Budgeting and Forecasting
- Facility and Office Operations
- Training and Development
- Outlook/Excel/Taleo/Kronos/Cognos/Work Day/EXERP/BOSS
- Excellent Verbal and Written Communication
- Team Building and Leadership
- Technical Proficiency
- Leadership, Inclusion & Diversity
Leadership, Inclusion & Diversity 2021
Life Power Yoga RYT 200 Hour 2015 300 Hour 2023
AFAA/AEA since 2000
CPR/AED since 2000
International Youth Conditioning Specialist 2009
Nautilus/Schwinn/Johnny G. Indoor Cycling Coach 2006
*Member of IDEA Fitness, Lululemon Ambassador, Representative for W.E.L.L. Women in Leadership
New Orleans, LA, 02/2014 - Current
- Management and coordination of all areas of business which include, hiring, managing, training and evaluating staff of fifty plus fitness professionals.
- Programming and scheduling 90-140 fitness classes per week to 94% payroll budget.
- Daily maintenance of internet schedules, data tracking and drive to increasing traffic flow through marketing and promotions.
- Slashed payroll costs to 99% or less of goal while continuing to grow overall program attendance and enhance patron experience.
- Plan special events and annual fund-raising for the St. Jude's Childrenās Hospital, Childrenās Miracle Network and The Life Time Foundation with a yearly increase in funds raised and award-winning success.
- Reduced employee attrition to 3% and maintained healthy staff morale through consistent coaching and team building.
- Immediately escalated incidents to remain compliant with company's standard procedures and processes.
- Regional Manager of Indoor Cycle responsible for training, evaluating and elevating performers to ensure consistency, quality and company conformance.
- Teach five regularly scheduled weekly classes and ability to support team by substitute teaching any and all formats.
- Consistently ranked in top 20 for all areas of department including payroll budgeting, allocation of funds, program alignment, participation.
- Confer with General Manager weekly to evaluate business needs, cost effectiveness of program and strategize for operational improvement.
South Windsor, CT, 12/1999 - 02/2014
- Management and coordination of all areas of fitness which included hiring, managing, evaluating and training staff of fifty plus fitness professionals.
- Built schedule and programming from 18 to 120 classes weekly from club inception.
- Updating internet fitness schedules and increased participation by tracking data for optimal programming to meet consumer needs.
- Reduced monthly spend by 20% researching and developing relationships with outside contractors for service and repair.
- Controlled labor costs and equipment purchasing to less than 99% to goal.
- Coordinated and collaborated with local media as spokesperson to promote special events and fundraisers.
- Co-planner for yearly Sprint Triathlon and Childrenās Fun Run events.
- Bike course director for Annual Sprint Triathlon of 400 participants and 150 volunteers limiting safety response and incidents to less than 1%.
- Hosted quarterly workshops and certifications for on-sight training and continuing education to develop talent and increase morale.
- Taught fourteen to seventeen regularly scheduled fitness classes per week growing participation by more than 30%.
- Promoted health and wellness to class members by encouraging sustainable habits and consistency.
City, STATE, 10/1995 - 03/1999
- Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
- Managed fence equipment inventory and placed new supply orders.
- Handled scheduling and managed timely and effective allocation of resources and calendars.
- Monitored payments due from clients and promptly contacted clients with past due payments.
- Administered payroll and maintained proper documentation of employee personnel.
- Interpreted and communicated work procedures and company policies to staff.
- Coded and entered daily invoices with in-house accounting software.
- Elevated customer satisfaction ratings by promptly resolving client and case issues.
- Automated office operations for managing client correspondence, payment schedules and data communications.
- Prepared and made weekly deposits and assisted with invoice processing and bank reconciliation.
- All aspects of sales, service and installation of Dog Guard Hidden Fencing.
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Resume Overview
School Attended
- Illinois State University
Job Titles Held:
- Studio Manager
- Group Fitness Coordinator
- Co-Owner
Degrees
- Bachelor of Science
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