Ability to provide high quality case management services to diverse populations. Trained in intake and assessment policies and procedures. Skilled in building rapport with internal staff and clients. Ability to maintain records and update case notes according to compliance standards. Skilled in utilizing Microsoft Office products. Ability to maintain a positive attitude during crisis or stressful situations. Skilled in providing supervisory management and maintaining detailed records. Detail-oriented Program Manager exhibiting excellent communication, problem solving and strategic planning skills. Passionate about helping others.
Promoted to Program Manager after 1 year of employment.
Communications Skills (listening, verbal, written), Computer/Technical Literacy,Flexibility/Adaptability/Managing Multiple Priorities, and Interpersonal Abilities
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