Account Representative who excels at building a loyal customer base to achieve both short and long-term organization sales goals.
Was pursuing a RN degree. Lack of finances has forced me to return to the workplace.
In-home delivery and training on the use of oxygen, medicated breathing treatments, and respiratory apparatuses with a focus on patience, compassion, and understanding with a caring touch.
Lead generation for the Sun Microsystems sales team. Conducted inbound, outbound, email, and chat conversations with prospective Sun customers to ascertain interest in their products and services. Captured lead information via a proprietary CRM as well as Salesforce.com. Consistently exceeded 100% of monthly goal.
Manager of a manufactured housing community with a potential of 335 revenue producing sites. Supported the RVP in leasing homes and turning into a profitable sale. Conducted all A/R, A/P and payroll for a staff of four. Created 90 day marketing strategy, implemented a strong leasing program. Maintained property appearance, as well conducting property inspections and community evaluation. Help create initial budget for property and implemented change and growth for community. Exceeded budget within the 1st year. Working knowledge of Yardi and Lotus Notes.
Manager of 216 unit brand new Class A affordable housing property. Implement a structured work environment for employees and support system. Conduct all A/R, A/P, move-in's, move- out's dispositions, budget, variance report, budget worksheet and vendor relations. Property improvements with in meeting with contractors. Increased occupancy from 81% to 94% in 6 weeks. Performed a file audit, compliance audit to meet regulations. Weekly reports, month end close. Implemented marketing strategies with excellent results. Reached a $0 delinquency within 1 month. All HR documentation and payroll in IEmployee system. Meet and greet current and future residents and provide them with excellent customer service. Knowledge of Rent Roll, affordable housing, and tax credit. Notary of Public, Yardi, Management Plus, MRI.
Provide all accounting for a 378 unit property, collections, receivables, payables, move-outs, move-ins, and variance report, setting up resident files in system and marketing property and locator's. As well as, meet and greet prospective tenants and provide them with a detailed perspective of the reasons they should choose us as their next rental property. Cover floor plans, costs, specials, and benefits with our guests. Prepare lease agreements and addendum. Provide guided tours of the apartments, amenities, and the property.
Member of Phi Theta Kappa
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