To secure a challenging position with a growth oriented establishment as a Student Account Coordinator Clerk where I can fully utilize my skills and extensive work experience.
Provided students and families with account information. Updated student accounts and information on a daily basis. Managed incoming and outgoing calls. Standardized department filing. Calculated tuition and fees. Communicated with students and families via phone, email and in person to obtain payments on outstanding account or current account balances. Handled and processed confidential Student information. Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information. Made copies, sent faxes and handled all incoming and outgoing correspondence. Organized files, developed spreadsheets, faxed reports and scanned documents.
Coordinated all department functions for team of 8 employees. Scheduled and confirmed appointments for entire management team. Successfully established effective systems for record retention by creating database for daily correspondence tracking. Maintaned large filing system. Improved communication efficiency as primary liaison between departments, clients and vendors. Contributed to repeat and referral business by using strong customer service and problem solving skills. Organized work records and filed reports. Transported customers to and from the shop for the customer service program. Organized files, developed spreadsheets, faxed reports and scanned documents. Created weekly and monthly reports and presentations. Properly routed agreements, contracts and invoices through the signature process.
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