High-achieving Strategic Account Manager successful of managing accounts with annual revenue exceeding $7 million dollars.
Effective at building loyalty and long-term relationships with customers while exceeding sales targets.
Persuasive Account Manager in developing a diverse and large client base. Constantly looking for new ways to promote products and build professional relationships.
Quality-focused Account Manager focused on driving sales and maximizing profits.
Account Manager driven to increase sales in established accounts while reaching out to potential clients.
Exceptional Account Executive who consistently achieves annual sales objectives and increases the overall client base.
Account Manager accomplished in managing customer service for numerous top accounts while simultaneously exceeding sales goals on new and existing products.
Sales professional with extensive experience in account and customer relationship management. Cultivates, nurtures and maintains long-term customer relationships to boost sales and grow brand visibility.
Territory sales management
Market trend analysis
Sales and contact reports
Strategic Account Manager, 10/2008 to Current National Enzyme Company – Forsyth, MO
NEC's services (i.e. Marketing, Technical Services, QA, R&D, and Manufacturing)
to meet customer needs.
sales plans for customers.
trends within the industry.
expense budgets for territory.
sales forecasts for territory.
main point of contact for customer service.
Monitor market activity and quote pricing to maintain healthy profit margins.
Negotiate prices, terms of sale, and service agreements.
Create sales contacts with accounts.
Handle the highest volume account territory, generating more than $7,000,000 in revenue.
Organize joint sales calls with current customers and outside vendors.
Exceed team sales goals in new customer and new product revenue.
Train peers on internal system supports and implementation plans.
Consistently exceeds monthly sales quotas by pursuing leads and expanding revenue with existing customers.
Build client relationships by acting as the liaison between the customer service and sales teams.
Analyze and report on customer activity, business trends, and areas of concern.
Create proposals for customer business transactions.
Contact existing and prospective customers to explain product features and solicit orders.
Consult with clients after sales and contract signings to provide ongoing support and resolve problems.
Estate Manager, 04/2003 to 01/2007 Five Oaks Estate – Forsyth, MO
to over-see the development of a multi-million dollar estate.
projects with multiple contractors.
Owner, 03/1999 to 04/2003 Opies Donut Shop – Branson, MO
wholesale bakery with over 75 commercial accounts.
for annual growth each year of operation.
to a staff of 15 employees to reach maximum production.
strategy with profitable sale.
QC Chemist, 05/1996 to 03/1999 National Enzyme Company – Forsyth, MO
practical knowledge of industry standards in regard to regulations and
for developing enzymatic activity testing.
for understanding the chemical properties for a large portfolio of ingredients
developmental research for new ingredient standardization.
report physical and chemical analyses of finished products in support of C of A
issuance, expiration dating, and customer complaint investigations.
report routine physical and chemical testing of raw materials as Quality
calibration results necessary for cGMP accountability.
working knowledge of laboratory equipment.
mathematical skills necessary to deal with a variety of variables in situations
where limited standardization exists.
Bachelor of Science: Biology, 1996 Clearwater Christian College - Clearwater, FL