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storefront employee resume example with 4 years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Career Overview

Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success.Highly enthusiastic customer service professional with 4 years customer interface experience.

Core Strengths
  • Opening/closing procedures
  • Energetic work attitude
  • Customer service expert
  • Great time management
  • Sharp problem solver
  • Promotional procedures
  • Adaptive team player
  • Active listening skills

Accomplishments

Customer Service

  • Researched, calmed and rapidly resolved client conflicts to prevent loss of customers.

Customer Interface

  • Greeted customers upon entrance and handled all cash and credit transactions.
  • Assisted customers over the phone regarding store operations, product, promotions and orders.

Multi-tasking

  • Cashiered with two cash registers at once in tandem to maximize customer flow.

Work Experience
Storefront Employee, 07/2011 - 05/2013
Kimpton Hotels Washington, DC,

Prevented store losses using awareness, attention to detail and integrity.

Trained over 15 new employees.

Worked as a team member performing cashier duties, product assistance and cleaning.

Guaranteed positive customer experiences and resolved all customer complaints.

Assisted customers in finding out-of-stock items.

Stocked and rotated inventory regularly.

Processed merchandise exchanges.

Developed highly empathetic customer relationships and earned reputation.

Crew Member, 05/2009 - 07/2011
Schlotzsky's Deli Hot Springs National Park, AR,

Prevented store losses using awareness, attention to detail and integrity.

Trained over 20 new employees.

Worked as a team member performing cashier duties, product assistance and cleaning.

Expressed appreciation and invited customers to return to the store.

Successfully interacted with customers to expedite orders.

Assisted customers with store and product complaints.

Responsible for ringing up customers in a timely manner and guaranteeing high level of customer service.

Performed store opening duties.

Educational Background
High School Diploma: General Regents, Expected in 2011
-
Lancaster High School - Lancaster, NY
GPA:
Status -

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Resume Overview

School Attended

  • Lancaster High School

Job Titles Held:

  • Storefront Employee
  • Crew Member

Degrees

  • High School Diploma

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