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store manager resume example with 5 years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Professional Summary

Proficient Store Manager dedicated to hiring top-notch sales associates and maintaining smooth, efficient and highly successful store operations. Organized and effective at encouraging staff cooperation and productivity to meet and exceed objectives. Born leader and analytical problem-solver with proven team building and management success.

Skills
  • Budget Control
  • Originality and Creativity
  • Focus and Follow-Through
  • Supplier Monitoring
  • Recruitment and Hiring
  • Verbal and Written Communication
  • Team Leadership
  • Decision Making
  • Customer Relations
  • Desktops, Laptops and Mobile Devices
  • Word Processing
  • Multitasking and Prioritization
Work History
Store Manager, 07/2021 - Current
Walgreens Peabody, MA,
  • Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
  • Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
  • Reviewed and monitored scheduling, purchases and other expenses to maintain quarterly budget.
  • Completed point of sale opening and closing procedures.
  • Maintained strong knowledge in handling of perishable products in dairy, meat and produce departments.
  • Developed new store location from ground up by hiring and training efficient team.
  • Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
  • Managed inventory control, cash control and store opening and closing procedures.
  • Supervised guests at front counter, answering questions regarding products.
Store Manager, 05/2021 - 07/2021
Walgreens Peoria, IL,
  • Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
  • Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
  • Reviewed and monitored scheduling, purchases and other expenses to maintain quarterly budget.
  • Completed point of sale opening and closing procedures.
  • Reviewed performance data to monitor and measure productivity, goal progress and activity levels.
  • Established and administered annual budget with controls to prevent overages, minimize burn rate and support sustainability objectives.
  • Bolstered sales volume by implementing incentive program and initiating advanced employee training.
  • Coached sales associates on product knowledge by using wide variety of training tools.
  • Devised processes to boost long-term business success and increase profit levels.
  • Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
Store Manager in Training, 02/2019 - 05/2021
Tbc Corporation The Colony, TX,
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Delivered business strategy and developed systems and procedures to improve operational quality and team efficiency
  • Supervised creation of exciting merchandise displays to catch attention of store customers.
  • Delivered leadership to executive team dedicated to driving ambitious targets with well-orchestrated plans.
  • Communicated with staff, patients and healthcare providers to encourage highest quality of service.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Demonstrated exceptional knowledge of process optimization in relation to profit and loss.
  • Trained and guided team members to maintain high productivity and performance metrics.
Assistant Store Manager, 12/2016 - 02/2019
Rothys Atlanta, GA,
  • Developed company initiatives for ongoing store maintenance and increasing efficiency in operations procedures.
  • Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
  • Managed workload and task demand between corporate guidelines and staff abilities.
  • Implemented theft prevention policies to minimize potential stock loss.
  • Met or surpassed business targets regularly through employee engagement and forward-thinking planning.
  • Recruited, hired and trained new employees, aimed at building high-functioning team focused on stock management, visual merchandising and general store operations.
  • Interviewed, hired and trained staff associates and equipped to comply with company policies and procedures.
  • Supervised and evaluated staff, enabling them to improve skills, achieve daily objectives and attain advancement.
Education
High School Diploma: , Expected in 06/2009
-
Hanover High School - Hanover, MA
GPA:
Status -

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Resume Overview

School Attended

  • Hanover High School

Job Titles Held:

  • Store Manager
  • Store Manager
  • Store Manager in Training
  • Assistant Store Manager

Degrees

  • High School Diploma

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