Store ManagerColorado Ski & Sports and Bicycle Village Vail Resorts Retail － Westminster, CO
04/2012 to 11/2017
Store ManagerColorado Ski & Golf Vail Resorts Retail － Arvada, CO
07/2008 to 04/2012
Assistant Store ManagerColorado Ski & Golf Vail Resorts Retail － Littleton, CO
01/2007 to 12/2007
Leadership Development AssociateFrederick Printing Consolidated Graphics － Aurora, CO
Employee Management: Effectively hire, train, develop, and retain a core team of employees.
Successfully developed four employees into management roles in the region (2 Store Managers and 2 Assistant Managers).
Actively seek opportunities for personal growth and development.
Sales Driven: Increased same store sales by over 20% in just 5 years.
Established new store standards with a clearly communicated vision to meet and exceed sales and payroll budgets.
Empower team to share in decision making.
Service Oriented: Continually train, coach, and develop staff to provide world class service.
Align myself and team with Vail Resorts mission, vision, and culture to ensure company values are embodied.
Set team goals to ensure customer service levels are being met.
Leadership: Actively engage team members with development opportunities.
One of 26 employees chosen for Leadership Expedition.
Consistently have the highest annual rating for Employee Engagement Surveys in the region.
Recently nominated for a second leadership development program within Vail Resorts.
Store Operations: Oversee two store locations with combined annual sales of more than seven million dollars.
Will oversee the integration of the two store fronts in January.
Oversaw multiple pilot initiatives for Vail Resorts.
Oversee inventory control and loss prevention procedures.
Clearly communicate, implement, and maintain all company standards.
Merchandise Management: Established new product layouts and strategy to measurably drive sales in one of Vail Resorts' largest retail stores.
Collaborate effectively and efficiently with buyers and vendor representatives to maintain margins and increase sell-through.
Ensure accuracy in product layout, pricing, and advertisement preparation while thoroughly training staff on products.
Maintain accurate replenishment levels to ensure highest possible sell-through rates.
Project Manager: Implemented and oversaw quality control procedures for the company's largest client, which accounted for $10 million in sales.
Purchasing: Independently facilitated contract negotiations with outside vendors while managing daily buying decisions and month-end procedures for a $50 million company.
Accounting and Financial Reporting: Assisted with accurate and timely month-end close procedures, including accounts payable and accounts receivable processes and customer collection efforts.
Production: Created effective warehousing and shipping procedures and successfully updated warehouse layout to ensure timely and accurate operations and optimum workflow.
Bachelor of Science: Business AdministrationPortland State University － Portland, ORBusiness Administration Leadership Essentials and Leadership Ascent through Vail Resorts
Over the years, it has been a privilege to perform at my highest professional and ethical level to serve the people of Colorado as a member of the Colorado State Patrol, reflecting our core values of Honor, Duty and Respect. My goal for the Patrol is to keep a steady pace of forward momentum, while respecting the strength and honor of our past.
Experienced Store Manager with a demonstrated history of team leadership and customer service. Skilled in sales management, employee development, project management, and change management. Strong sales professional with a Bachelor of Science focused in Business Administration - emphasis in Management from Portland State University - School of Business.
I have a proven track record of success in establishing rapport with members at all levels of the organization, earning the respect of subordinates and superiors alike. My work history demonstrates my ability to take initiative in moving the organization forward, and to execute my duties even in the most difficult circumstances.
My goal is to stay abreast of how industry trends impact customers and how these changes might be converted into product offerings.
Excellent Interpersonal, Analytical and Organizational Skills
Marketing, Promotion & Sales
Educate & Inform Clients
Evaluate Customer Needs and Direct Activities Accordingly