Seeking a position where my extensive experience will be further developed and utilized.
Recruited,hired,trained,and directed retail sales teams for IfixandRepair stores. Conducted ongoing staff development and personal growth planning for employees by remaining updated with the latest solutions in addition to holding weekly training courses for all employees. Oversaw client relations,new account development and customer service. Supervised administrative functions, inventory, cash flow, merchandising and operations. Developed innovative and effective marketing programs and exceeded store sales quota. Successfully managed one of the highest grossing IfixandRepair locations nationwide. Created a team spirit within the stores that resulted in increased sales, long term employees and customer satisfaction. Remained the most sought out repair technician due to my quality repairs, customer loyalty and referrals.
Provided individualized customer service and handled all financial transactions accurately and efficiently.Completed training courses to enhance banking skills and participated in a sales incentive program that resulted being ranked 1st in the branch and top tier in the region. Engaged in community events to furthermore promote growth within the company. Identified client needs as well as referral of financial products and services.Referred business partners for other banking services to the clients.Ensured proper maintenance of vault balances and information files.Researched and resolved all cash-related discrepancies.Managed vault operations, operated currency scanners, currency sorters, coin sorters and check encoders.Processed currency and coin orders and incoming deposits for business accounts.Balanced and Documented transactions for incoming and outgoing cash.Received and shipped currency and coin via armored carriers and registered mail.
Dedicated to ensuring costumer satisfaction by providing exceptional hardware and software solutions for various devices.Responsibilities included: Customer service, Technical support and feedback, Sales and inventory management.Thorough knowledge in the GSM and CDMA mobile wireless technology as well as various mobile operating systems including its troubleshooting, upgrade and customization.Detail oriented, enthusiastic professional and courteous in a fast paced environment.
Interpersonal and team building skills with an aptitude for gaining rapport with a diverse range of costumers,managers, and colleagues in a retail and wholesale environment.Talent for quickly resolving issues prior to escalation, lead trainer and support for representatives and technicians throughout the company in other locations.Responsibilities included the hardware aspect of the opening, disassemble, inspection, repair and reassemble of units in a systematic manner as well as its quality control test; software's diagnose, unlocks, upgrades and customization for various carriers.
A versatile and skilled sales professional with hands on experience in improving sales for retail operations.An assertive manager with outstanding interpersonal, communications, negotiation and people management skills.Managed incoming stock and its inventory as well as sales of cellphones, accessories and wireless plans.Responsible for assisting new and existing clients in the troubleshooting and service aspect of wireless devices as well as keeping updated with the latest trends in the wireless industry.
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